Windows 10: Cant sign in with to xbox app with my account

Discus and support Cant sign in with to xbox app with my account in Windows 10 Gaming to solve the problem; So today I wanted to log in with my account to xbox appand it said illegal state change was requested But when I tried to login with my other account... Discussion in 'Windows 10 Gaming' started by Dominik OVšanka, Oct 25, 2023.

  1. Cant sign in with to xbox app with my account


    So today I wanted to log in with my account to xbox appand it said illegal state change was requested But when I tried to login with my other account it works so what's the problem because with my main account I can normally log in to browser microsoft and xbox phone app so what's the problem here

    :)
     
    Dominik OVšanka, Oct 25, 2023
    #1

  2. Windows 10 Xbox App Sign in error (0x409) 0x80070005

    Hi,

    Corrupted profile data, an outdated version of the app, and software conflicts that occur when signing in are some of the factors that we have to take into consideration when troubleshooting issues with signing in to the Xbox app on Windows 10. Let's isolate
    your concern by answering the following questions:

    • Have you made any changes to your device or to your Xbox account before encountering this issue?
    • Are you using the same Microsoft account to sign in to the Xbox app and your Windows 10 PC?
    • Are you using an administrator user profile?
    • Have you tried signing in to other built-in Windows 10 apps like the Store app to check if the same issue occurs?

    Meanwhile, we suggest signing in to a different user profile. This can help determine if this is due to corrupted user data. Here are the steps:

    • Press the Windows button on your device or keyboard, or select the
      Windows icon from the bottom-left corner of the main screen.
    • Select your account name from the top-left corner of the menu, and then select
      Switch account.
    • Sign in with an account other than the one you were using.
    • Sign in to the Xbox app and check if the same issue occurs.
     
    Catherine Cus., Oct 25, 2023
    #2
  3. Ariel Acu Win User
    Can't sign in to xbox app on windows 10 laptop

    Thank you for the information. Can you tell us if you have another Microsoft accounts associated with your Windows 10? Also, can you tell us if you recently changed your account password? For us to isolate more your concern, we suggest that you sign in your
    Microsoft account online through Xbox.com to make sure that you can access it normally. If so, let's remove the account that you're trying to sign in on the Xbox app by performing the following steps:

    • On your PC, press the Windows key and select the gear icon to access
      Settings page.
    • Go to Accounts.
    • Find the Microsoft account you used to sign in to the Xbox app and select
      Remove
      .
    • Go back to the Xbox app and sign in with the Microsoft account you just removed.

    Do get back to us with the results. We'd be more than willing to provide you additional help.
     
    Ariel Acu, Oct 25, 2023
    #3
  4. Cant sign in with to xbox app with my account

    My Xbox app on my Laptop wont sign in

    Hi Aaron,

    Failure to authenticate the Xbox login information is one possible reason as to why you're encountering issues signing in to the Xbox app on Windows 10. For us to determine the root cause of this issue, kindly answer the following questions:

    • Have you tried signing in to other Windows 10 built-in applications to check if the same issue occurs?
    • Are you using the same Microsoft account to sign in to the Xbox app and the Windows 10 PC?

    To determine if there's an issue with your Xbox account, we suggest that you sign in to
    Xbox.com. If you can sign in, that means your account is all good. Otherwise, follow the on-screen prompts to update your account information.
     
    Catherine Cus., Oct 25, 2023
    #4
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Cant sign in with to xbox app with my account

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