Windows 10: Can't sign into Games for Windows Life

Discus and support Can't sign into Games for Windows Life in Windows 10 Gaming to solve the problem; I had to reset my Microsoft Password so I could get into Onedrive but then that same password wouldn't work for Games for Windows Live. I can't use the... Discussion in 'Windows 10 Gaming' started by Luke Beauchamp, Oct 17, 2018.

  1. Can't sign into Games for Windows Life


    I had to reset my Microsoft Password so I could get into Onedrive but then that same password wouldn't work for Games for Windows Live. I can't use the password I used for GFWL previously or the new one. To make certain I was using the correct password I used it to sign into the Microsoft website and it worked.


    I tried resetting the password from within the GFWL client and it just took me to a dead link. What can I do?

    :)
     
    Luke Beauchamp, Oct 17, 2018
    #1

  2. pc gaming HELLO

    Hi Robert,





    To help you with your concern, we suggest that you perform the steps below:



    • Sign out your account from the game.
    • Restart your computer.
    • Run the troubleshooter for Windows apps by clicking this
      link
      .
    • Sign in your account and check it.


    If the steps above do not work, we recommend getting in touch with the game developer to get the missing item you’ve purchased. Click this
    link to contact the game developer.

    Keep us posted.
     
    Wilfred Mac, Oct 17, 2018
    #2
  3. Windows 10 Game Apps

    Based on the error you've received, this seems to be due to corrupted Store cache. We suggest manually resetting the Store app from the Settings menu. Here are the steps:

    • Click Start, then Settings.
    • Select System.
    • Select Apps & features.
    • Find the Store app, then click Reset.
    • Click Reset again to confirm.
    • Restart your device so that the changes will take effect. Sign in to the app. Launch the game and check if the same issue occurs.

    We also recommend accessing the game from the Start menu. Here are the steps:

    • Press the Windows button on your device or keyboard, or select the Windows icon in the lower-left corner of the main screen.
    • Select All apps, and then find your game in the list. Check if you encounter the same issue.

    We also recommend signing in to a different user profile. This can help determine if this is due to corrupted user profile. Here are the steps:

    • Press the Windows button on your device or keyboard, or select the Windows icon from the bottom-left corner of the main screen.
    • Select your account name from the top-left corner of the menu, and then select Switch account.
    • Sign in with an account other than the one you were using.
    • Restart the game to see if it works correctly.

    If you don't have a different user profile, kindly perform the steps provided on this link
     
    Catherine Cus., Oct 17, 2018
    #3
  4. Can't sign into Games for Windows Life

    Jigsaw can't sign in

    We also suggest resetting Microsoft Jigsaw from the Settings menu to resolve any corrupted game data.

    • Click Start and click Settings.
    • Select System.
    • Select Apps & features.
    • Find Microsoft Jigsaw and click Advanced options.
    • Click Reset.
    • Restart your device so that the changes can take effect. Sign in to the game and check if it works.

    Another solution we recommend is to uninstall and reinstall the game. This will replace corrupted game files. Refer to

    How to uninstall and reinstall a game on Windows 10
    for the steps.

    Keep us posted with the progress. We'd be glad to provide you additional suggestions.
     
    Catherine Cus., Oct 17, 2018
    #4
Thema:

Can't sign into Games for Windows Life

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