Windows 10: Can't sign into my personal account to set a PIN on my home pc

I am trying to set a pin on my account but it's not allowing me because it thinks that my account is set up with my student email. When i set the account on this pc, i originally set it to my personal, then it was in a way, but not, fully deleted from my computer,which i think set my default account to my school account. I know that when i put my school account on my personal computer i chose the option that didn't allow the school or organization to control my pc. But now when i tried to make my PIN it only shows my school email and when i try to log into my personal email, it gives me this.


How do i fix this?

:)

 

Account Pin -not sign in pin

Thank you for the clarification, Marcos. Please provide more information by answering the following:

• May I know if your child has his own Microsoft account?
• Is he using his own Microsoft account to log in to the PC (PC where you want to install the game - let's name it PC 2) or is he using a local account?
• Is it a standard user account or an account with admin rights?
• If your child does not have a Microsoft account, whose account is logged in to PC 2? Is it your own Microsoft account?
• Which Windows edition is it? Is it Windows Home or Pro?

Sorry about the list of questions. However, knowing these details will help us figure this out.

Please note that the Windows Store Licensing Model allows you to install apps across a number of devices and users. Windows 10 Store apps will be limited to 10 device installs using the same Microsoft account. However, before you can actually share
your apps, there are a few things you need to do first.

If you are logged in to PC 2 using your own Microsoft account and not a local account, you will be asked to enter the PIN you set up for PC 2.





You mentioned that you have created a PIN but it's not helping. Are you getting an error when entering the PIN? If so, can you send a screenshot of the error? If you are certain that you're using the correct PIN, I suggest deleting
everything within the NGC folder and try to add a new PIN. Deleting this folder often resolves PIN issues in Windows 10. Please follow these steps:

1. Open File Explorer and browse to this location: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC
2. Delete everything within that folder. To do so, you must be logged in as an administrator.
3. Go to Settings > Accounts > Sign-in Options.
4. Click Add a PIN and add a new PIN for your account.

If you continue to have this issue even after performing the above steps, please reply to this thread. The system will notify me so I can get back to you and provide you more answers.

 

Sign-in taking time after setting up PIN

Hello Harold,



Thank you for writing to Microsoft Community Forums.



I understand that it is frustrating when the features don’t work the way there are supposed to. Usually, it takes time to login using the PIN after setting it up for the first time, as Windows optimizes and connects all the applications
linked to your Microsoft account to give access using the PIN.



I suggest you to try logging in again and wait for some time to let Windows optimize the PIN for next use.



However, if you want to remove the PIN you can follow the steps mentioned below.

1. Login to the PC using password, and go to
   Settings > Accounts > Sign-in options.
   
2. Under PIN click on
   Remove.
   
3. Enter the password and click on
   OK.
   
4. Restart the PC.
   

Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Microsoft Account PIN and password

We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

• Click Start menu and go to Settings.
• In Settings, click the Accounts icon.
• Click on Sign-in options.
• Change both your password and pin one by one.

Let us know how it goes.