Windows 10: cant sign into one of the family accounts

when trying to sin into one of the family accounts with either the pin number or the password I get " the group client service failed the sign in access denied" how can I fix

:)

 

How to delete an adult account in the Family Settings.

Hi,

To resolve your issue, we suggest that you follow the steps below:

• As an adult in the family account, sign in with your Microsoft account.
• Under Your family, click
  Remove.
  
• Click the child account you want to remove, and click Remove.
• You will get an email confirmation once the child has been removed from the family.

Note: If you removed a Child account, it will be tagged as an "Orphaned account" and you will need to attach another "Parent account".

Regards.

 

broken "family member needs to sign in"

Parental controls stopped working. Family.Microsoft.com has alert: "Your family member needs to sign in to their Windows 10 device AngLaptop2014 for family features to work.

But the "how to fix this" says

• Select Accounts > Family & other people
• Under Your family, select your family member, then select Allow
• Have your family member sign in with their Microsoft account if asked to

And the steps don't apply. The account is already allowed, and there is no option to change that.

Now what???

 

Microsoft Account Family Settings: There is an account in my family I didn't create

Hi Andie,

Thank you for posting your response.

We appreciate the time and effort that you have invested in to fix the issue.

As per the above information, I suggest that you refer to the steps below and check if you are bale to remove the unknown account.

• Sign in at account.microsoft.com/family with your Microsoft account on any PC or device
• Click/tap on Remove under Adults in
  Your family
• Click/tap on the adult account you want to remove, and click/tap on Remove
• You (adult) and all other adults in family will now get an email confirming the adult has been removed from the family
  

Hope this helps