Windows 10: Can't switch from S mode

Hi

I bought my girlfriend a laptop for her birthday which is basically unusable because I cant get it to leave S mode and switch to normal Windows Home mode. Her birthday was in May. The laptop has had updates and still no fix.

When i click the links to follow via the laptop interface to switch from S mode, i get to option in the Microsoft Store which says "Get". I click, then a pop-up appears saying "Something went wrong on our end, please try again" which ends up in an endless loop of trying.

I have tried resetting the Store. I have tried running the troubleshooter.

Please if mods can find a legit answer, and not a weak attempt at lying without locking the thread before posters can reply sayin they are incorrect, that would be great.

This has been a problem for months, I cant believe this hasnt been patched in an update, utterly pathetic.

:)

 

Airplane mode switch not working

Since the troubleshooting steps that were provided did not resolve the issue, we suggest switching on the Radio Management Service. To do that, please follow the steps below:

• Press Windows key + R.
• Type services.msc, then hit Enter.
• Search for Radio Management Service.
  
• Right-click, then choose Start.

Note: Never ever set this service to "Disabled".

Get back to us if the steps won't work.

 

Switching out of S Mode

I am having trouble switching my laptop out of S Mode. I went through the steps that are listed, and the Windows Store is updated and it won't let me click Get when you go to the screen to switch out of S mode.

 

Unable to switch out of Windows 10S mode.

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulty you are facing. However, we would need some more information regarding the issue.

1. May I know the model number of the system?
   
2. Could you please provide the screenshot of the page where you are not able see Get button by referring to
   
   How to include a screenshot in your post?
   

We would suggest you to refer
Switching out of S mode in Windows 10 and
Fix problems switching Windows modes in Microsoft Store and try performing troubleshooting steps mentioned in the article and check if it resolves the issue.





Regards,



Manjunath H

Microsoft Community – Moderator