Windows 10: Cant turn Cortana on

Discus and support Cant turn Cortana on in Cortana to solve the problem; Hello, I cannot turn Cortana on. I noticed it wasnt working and couldn't get it back on. I did a system reset, trouble shooting, location check, mic... Discussion in 'Cortana' started by Andrew 912, Feb 6, 2019.

  1. Cant turn Cortana on


    Hello,

    I cannot turn Cortana on. I noticed it wasnt working and couldn't get it back on. I did a system reset, trouble shooting, location check, mic set up...

    Still wont turn on.

    As soon as I press the turn on button, it turns back off straight away.
    Any Ideas?

    Thankyou!

    :)
     
    Andrew 912, Feb 6, 2019
    #1

  2. Turning Cortana Back On

    Hi,

    Thank you for posting in Community.

    We understand your concern and we will provide the assistance required to help you resolve the issue.

    Before we proceed, I would like you to provide the information stated below:

    • What happens when you try to turn it on?
    • Do you get any error message when your trying to turn it on?
    • Did you make any changes to your computer after you turned Cortana Off?

    For now, I would suggest that follow the steps below and check if you are able to start Cortana.

    • Go Settings, Time & Language, Speech, Speech, inking, & typing
      privacy settings.
    • Get to know me - turns Cortana on

    Hope this helps
     
    Vanessa Sohtun, Feb 6, 2019
    #2
  3. Dewdrop_ Win User
    Cortana Notebook

    In order to enable the Notebook icon in Cortana, I suggest you to check if you have enabled Cortana.

    To enable Cortana, please follow the steps below:

    • Go to Cortana.
    • Go to Settings.
    • Turn on “Cortana can give you suggestions, ideas, reminders, alerts”.

    Hope this helps.
     
    Dewdrop_, Feb 6, 2019
    #3
  4. Rose Cal Win User

    Cant turn Cortana on

    Can't turn on Cortanas mic

    Hi Will,

    Wrong configuration settings may be one of the possible reason why you're unable to enable Cortana's microphone. To efficiently assist you, kindly answer the following:

    • Are you getting any error messages when you tried to turn on Cortana's microphone?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps shared by Rasec_007 on this
    thread on how to enable the Cortana's microphone.

    Keep us posted if you need additional help.
     
    Rose Cal, Feb 6, 2019
    #4
Thema:

Cant turn Cortana on

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