Windows 10: Can't Turn Off Computer From Menu

When I select "power" from the start menu to turn off my computer, it does not respond. It acts as if I did not actually click it. I have had to turn off my computer via my hardware for the past several days now.

By extension, I cannot reset or put it to sleep as these options are also behind the "power" option on the start menu.

:)

 

Feature suggestion: Add right-click menu

Suggestion: Please add a Windows 7 Jump-List and/or right-click menu to the GPU-Z icon in the Windows taskbar. Possible menus in it would be "Exit" and "About GPU-Z...".
Maybe also "Switch to tab 1/Switch to tab 2/Switch to videocard 1/Switch to videocard 2" too.
Examples of programs that have such menus are ICQ, Skype, AIM.

NOTE: It seems for a right-click menu, Windows 7 is not needed - it works on WinXP and Vista too.
But even a Windows 7 Jump-list may be good enough.
What do you think?

 

Start menu not working occasionally in turn unable to turn off the computer

Hi Samson,

Please help us with the below information to help you better.

• Have you installed all the pending updates on your system?
• Did you make any recent software/hardware changes to your computer?
• Do you have any third party antivirus installed on your computer?

You can also press Windows Key + X Key to get the shutdown option.

As an initial troubleshooting step I would suggest you to install all the pending updates on your system and if you are using Microsoft account try signing out and sign in again and check if resolves the issue.

I suggest you to perform Start menu troubleshooter from the below article to address your issue.

Get help with the Windows 10 Start menu: (Refer to try Troubleshooter Section)

http://windows.microsoft.com/en-us/windows-10/get-help-windows-start-menu

Let us know if you need any further assistance on Windows related issues and we will be glad to help.

 

Computer turns itself on

Hi Dustin,

To address this concern, we suggest that you follow these steps on how to turn off the fast startup:

• Right-click the Start menu, then select Control Panel.
• Change the view from Category to Large icons.
• Select Power Options.
• Click Choose what the power buttons do.
• Under Shutdown settings, uncheck the Turn on fast startup box.
• Click Save changes.

Let us know how it goes.

Regards.