Windows 10: Can't turn on camera during sign-in after update

Discus and support Can't turn on camera during sign-in after update in Windows 10 Software and Apps to solve the problem; After most recent updates, I keep getting a message during sign-in that say "Cannot turn on camera; sign in using PIN." I can use the camera, and... Discussion in 'Windows 10 Software and Apps' started by Smudge_987, Aug 15, 2022.

  1. Can't turn on camera during sign-in after update


    After most recent updates, I keep getting a message during sign-in that say "Cannot turn on camera; sign in using PIN." I can use the camera, and facial recognition seems to be set up ok. Suggestions anyone? I use a Dell laptop with built in camera.

    :)
     
    Smudge_987, Aug 15, 2022
    #1

  2. Laptop Camera

    Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
    settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

    • Press the Windows key + I to open the Settings app.
    • Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
    • From the list of results choose Camera privacy settings.
    • Make sure that "Let apps use my camera" toggle is set to On.

    We look forward to your response once you complete the steps.
     
    Jordan Dom, Aug 15, 2022
    #2
  3. Windows Hello sign error: Couldn't Turn on the Camera. Please sign-inwith you PIN, Surface Pro

    Hi Ameera,

    Thank you for writing to Microsoft Community Forums.

    We understand how difficult it could be when feature do not work the way they supposed to and we truly appreciate the time and effort that you have taken to work on this issue. This issue can occur if the camera driver is not updated or due to some hardware
    issues related to the camera. In order to isolate the cause of this error, please follow the methods mentioned below.

    Method 1: Check if the camera is working.

    1. Log in to the system.
    2. Go to Start menu and select Camera app.
    3. Check if the camera is working fine.
    4. If not, please update camera driver (you can refer
      Update drivers in Windows 10
      for the steps).

    Method 2: Troubleshoot problems with Windows hello.

    Since you are getting the error "Couldn't start camera. Please sign in with PIN", we would suggest you to refer

    Troubleshoot problems with Windows hello Surface
    under the section Windows Hello doesn't recognize my face or fingerprint or there is an error message and try performing the troubleshooting steps and check if it resolves the issue.

    Regards.
     
    Manjunath_H, Aug 15, 2022
    #3
  4. Tenforo Active Member

    Can't turn on camera during sign-in after update

    Camera is green

    Hi GeorgiaPeach,





    Welcome to the forum!



    You can try these steps and see if it will make any difference:



    • Power cycle
    1. Turn off the phone then remove the back cover and the battery.

    2. Reinsert the battery and the back cover then turn on your phone.



    • Reset your camera settings
    1. Go to Settings.

    2. Swipe to Application settings.

    3. Choose Photos+camera.

    4. Select Reset camera.



    If the issue still persists, you can try to perform the steps provided on this link http://support.microsoft.com/kb/2749480. If the steps on the link will not work, I suggest that you
    visit the nearest Nokia repair facility for it to be repaired. See this link: http://www.nokia.com/global/support/locations/ to check the repair facility near your area.
     
    Tenforo, Aug 15, 2022
    #4
Thema:

Can't turn on camera during sign-in after update

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