Windows 10: Can't Uninstall RSAT (KB2693643)

Discus and support Can't Uninstall RSAT (KB2693643) in Windows 10 Updates and Activation to solve the problem; I accidentally installed the wrong update: Download Remote Server Administration Tools for Windows 10 from Official Microsoft Download Center I... Discussion in 'Windows 10 Updates and Activation' started by ncage, Nov 13, 2017.

  1. ncage Win User

    Can't Uninstall RSAT (KB2693643)

    I accidentally installed the wrong update:
    Download Remote Server Administration Tools for Windows 10 from Official Microsoft Download Center

    I installed WindowsTH-RSAT_WS_1709-x64.msu instead of instead of WindowsTH-RSAT_WS2016-x64.msu. That's fine right just uninstall the wrong update and install the correct one. Well not so easy:

    Can't Uninstall RSAT (KB2693643) [​IMG]

    What i've tried to use to resolve the issue:
    1. DISM /Online /Cleanup-Image /RestoreHealth + sfc /scannow (didn't find any problems)
    2. Windows update troubleshooter
    3. stopped all the windows services and deleted the C:\Windows\SoftwareDistribution
    4. wusa /uninstall /kb:2693643
    5. Uninstalling in safe mode

    I really don't know what else I can try here. It would suck to have to repave the system because of this small thing. Any help would be appreciated. I'm running build 1709.


    ncage, Nov 13, 2017

  2. Remote Server Administration Tools (KB2693643) installing successfully on Windows 10 Build 10586 but not showing under "add/remove windows features"

    I have upgraded Windows 10 build 10586 and tried to install RSAT using KB2693643, strange is that tools are getting properly but components are not showing under windows add/remove features. can someone please help on this?
    Roshan Bhavsar, Nov 13, 2017
  3. RSAT 1.2 for Window 1607 'The update is not applicable to your computer'

    I just upgraded to Windows v1607. As expected the RSAT tools didn't make the journey. I promptly downloaded the current version of RSAT which appears to have just been released yesterday and I am getting the error
    'The update is not applicable to your computer' when I attempt to install.

    These are the details from the RSAT download page:

    Can't Uninstall RSAT (KB2693643) [​IMG]

    It appears that this was just updated yesterday. I see a lot of references to WindowsTH-KB2693643-x64.msu that was originally released for Windows v1607 but I can't see an option to download this older version.

    Any suggestions on how to get the RSAT installed?
    MJCurtis63, Nov 13, 2017
  4. Can't Uninstall RSAT (KB2693643)

    If you have system image or system restore checkpoint before installing, revert back using one of them. Otherwise, you may try this: install the wrong version again, reboot, uninstall. If it fails, check event logs for uninstall errors, Get-WindowsUpdateLog powershell command, or text-based update log of RSAT if they have one. The last resort is to try to use some universal uninstaller utility like Revo but be sure you made system image before, these uninstallers can be dangerous.
    muchomurka, Nov 13, 2017
  5. ncage Win User
    Unfortunately i went to do a system restore and found out somehow it was turned off. When i try to reinstall the bad version i get "Update for Windows (KB2693643) is already installed on this computer. I checked the event log after the uninstalled failed and this is all i get:

    "Package KB2693643 failed to change the absent state. Status: 0x8000005." (Type informational)

    I tried to download a trial of revo uninstaller pro but it doesn't work with KB updates. These are the days that i HATE windows. I guess the only other option is to repave..?
    ncage, Nov 14, 2017
  6. School Win User
    This is what worked for me. I couldn't view the "manage user" tab options in AD and RSAT was alltogether fubard.

    I tried to:
    Delete the registry keys and then remove the windows feature and rsat
    Remove via wusa
    Remove via DISM
    Remove via Programs and Features > Add/Remove Windows Features
    The only way I could remove KB2693643 and the RSAT windows features are as follows:
    1. Open command prompt as administrator
    2. run DISM /Online /Get-Packages
    2a. Copy and paste the output into a txt document such as notepad
    3. Run DISM /Online /Remove-Package /PackageName:<INSERTDATAHERE>

    In step 3 above, the <INSERTDATAHERE> should be the package name you copied from the Get-Packages list. You will need to run this each time, for each package that starts with "Microsoft-Windows-RemoteServerAdministrationTools...."

    So my step 3 looked like this:
    DISM /Online /Remove-Package /PackageName:Microsoft-Windows-RemoteServerAdministrationTools-Client-Package-TopLevel~31bf3856ad364e35~amd64~~10.0.10585.0
    (selected "no" to restart)

    DISM /Online /Remove-Package /PackageName:Microsoft-Windows-RemoteServerAdministrationTools-Client-Package-TopLevel~31bf3856ad364e35~amd64~~*AnotherVersion*
    (selected "yes" to restart after this 2nd command)
    School, Jan 25, 2018
  7. EdTittel Win User
    Nice job, School. When all else fails, there's always DISM!
    EdTittel, Jan 25, 2018
  8. iTry Win User

    Can't Uninstall RSAT (KB2693643)

    Hi, I tried this. My step 3 looked like this
    C:\WINDOWS\system32>DISM /Online /Remove-Packages /PackageName:Microsoft-Windows-RemoteServerAdministrationTools-Client-Package-TopLevel~31bf3856ad364e35~amd64~~10.0.16299.2

    But then I get this:
    Error: 87The remove-packages option is unknown.For more information, refer to the help by running DISM.exe /?.

    Any suggestions, or what am I doing wrong? I am new at this....
    iTry, Feb 6, 2018
  9. essenbe Win User
    Try Remove-Package not Remove-Packages and see if it helps.
    essenbe, Apr 5, 2018

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