Windows 10: Can't update a selected driver

For several weeks, an optional driver update is showing up in Windows Update. When I click onView optional updates, and then View updates, here's what it says:





When I check the option to install, Windows Update doesn't install it. It just seems to look at it for a few seconds, but doesn't seem to do anything with it. Afterward the same driver is still available as an optional update. How do I either install it or hide it so it doesn't bother me anymore?


I have Windows 10 Home, version 2004, OS Build 19041.572, with everything else up to date. It's running on an HP laptop.

:)

 

Windows update keeps replacing ALPS Touchpad driver with a Synaptics driver.

Hi,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to uninstall and delete the previous drivers and the latest drivers for the touchpad and install the required version of the driver from Device Manager by following the steps below:

• Press Windows key + X and select Device Manager from the list.
• Expand the Touch pad driver.
• Right click on the driver and click on update/install.
• Select the required version from the on-screen prompts.

And for the problem with the installation of printer drivers, I suggest you to run the Windows Update troubleshooter by following the steps below:

• Type “Troubleshooting” in search box and press Enter.
• Click on “View All” option on top left pane.
• Select “Windows Update” from the list and follow the prompts for troubleshooting.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Windows update reverted display to MS Basic Display Driver

Hi,

Normally, this issue occurs when the drivers were being corrupted or updated after the recent update. Since you've already tried to install the latest driver, we suggest that you roll back to the previous driver and check if it helps to resolve the issue. To
do this, kindly follow the steps below:

• Open Device Manager.
  
• Double-click the device for which you want to roll back to the previous version of the driver, and then click
  Properties.
  
• Under the Driver tab, select Roll Back Driver.
  
• Select OK.

Let us know how it goes after performing the suggested steps.

 

Mouse Button Selection

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

Please share the details.

• Are you facing similar with another app as well?
• What is the make and model of your computer?

I would suggest to follow the methods given below and check if it helps.

Method 1: Hardware troubleshooter

Windows has a built-in troubleshooter to check and fix issues with Hardware and Devices. I would suggest you to run this troubleshooter to check if the issue is with your Devices.

Refer these steps:

• Press Windows key +X, select Control panel
• 
  Change the view by option on the top right to Large icons
  
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• 
  Run the Hardware and Devices
  

Method 2:
update drivers

I suggest you to update drivers and check if that helps. If that issue persist please uninstall and reinstall latest drivers available in manufacturer website.

• Press “Windows + X” and select Device manger.
• Select Display Adapter and expand the driver icon.
• Right click on the driver icon and click on Update.
• Follow the onscreen instructions to update the driver.

Method 3:Compatibility mode

If issue still persist suggest install latest available driver from manufacturer's website. If there are no windows 10 drivers then install the available driver in compatibility mode.

Follow the steps below on how to install driver in compatibility mode:

1. Download the driver from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the driver install and then check the functionality.

Hope this information is helpful. Please do let us know if you need further assistance with Windows, we’ll be glad to assist you.

Thank you.