Windows 10: Can't update or use Microsoft Store

Discus and support Can't update or use Microsoft Store in Windows 10 Gaming to solve the problem; I have an issue with the Microsoft Store that makes it not functional. When I open the store, it loads for a while before telling me it was unable to... Discussion in 'Windows 10 Gaming' started by Eliot121, Jun 12, 2024.

  1. Eliot121 Win User

    Can't update or use Microsoft Store


    I have an issue with the Microsoft Store that makes it not functional. When I open the store, it loads for a while before telling me it was unable to update and it gives me the error code 0x80072EE2. I press "skip for now" because it never installs when I choose "try again," and when I try to download any apps in the store, it gives me the error 0x800704cf and says I am not connected to the internet I am, and I get this error whether using wifi or ethernet. It's also able to display the data of the app, for example its rating, so it is definitely not an issue with my internet. If anyone know

    :)
     
    Eliot121, Jun 12, 2024
    #1

  2. Microsoft Store is not working

    Hi,

    Thank you for responding.

    Do let us know the exact issue you are facing in accessing the Windows Store?

    Have you tried to reset the Windows Store as stated in the above response?

    If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

    Step 1: I suggest you to run Windows Store Apps Troubleshooter
    and check.

    Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

    1. Press
    Windows + X keys from the keyboard, click on Control Panel.

    2. In the
    Control Panel window, select Category and then select
    Large icons.

    3. Click on
    Troubleshooting.

    4. Click
    View all and then click Windows Store Apps.

    5. Click
    Next and follow on-screen instructions.

    Step 2: I suggest you to install all the pending updates on your device.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates.
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.





    Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.
     
    Deepika Gowda, Jun 12, 2024
    #2
  3. Mithin_EJ Win User
    Error with Microsoft Store

    Hi RafayShabbir,

    Thank you for posting your question in Microsoft Community.

    Let me make it up to you by giving you the best resolution for your concern with your Microsoft store.



    Step 1: Reset the Microsoft Store cache

    • Press Win + S. This will open Windows search bar.
    • Type “cmd”, and then simultaneously press “Ctrl+Shift+Enter key”.
    • Click on the Yes button.
    • Then type in “Wsreset” and press Enter key for the command to execute.
    Step 2: Run app troubleshooter

    • In the search box, type troubleshooting.
    • Click on view all and select Windows store app troubleshooter.
    • Click next and follow the instruction.


    Note: Once after the inbuilt
    troubleshooter complete, I suggest you to restart the computer.



    Steps 3: Install Windows update

    • Press Windows key from the keyboard and type updates.
    • Click on Check for updates.
    • Under Windows Updates, click on Check for updates.
    • Try to install the updates being shown.


    Please let us know if the issue persists.



    Hope it helps,

    Mithin EJ

    Microsoft Community - Moderator
     
    Mithin_EJ, Jun 12, 2024
    #3
  4. Can't update or use Microsoft Store

    Unable to update review on Microsoft store apps

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand your concern and we appreciate the effort and time that you have taken to provide your review on store apps. However, we would suggest you to try signing out from Microsoft Store and sign in back and check if you are getting the
    Update option. If the issue still persists, please follow the steps mentioned below and check.

    1. Search for wsreset.exe in search bar.
    2. Right click on the Run command and select Run as administrator.
    3. A command prompt window will open after which the Microsoft Store will open.
    4. Then try updating the review.

    You can also log on to online
    Microsoft Store
    and provide your review suggestions.

    Regards.
     
    Manjunath_H, Jun 12, 2024
    #4
Thema:

Can't update or use Microsoft Store

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