Windows 10: Can´t update Windows - Faulty Hardware

Hi everyone


I am stuck at Windows 10 - 1803 version on my laptop


Everytime I try to install the update after some time it shows the message it is rolling back the changes.


I looked into the Event Viewer and it give some Event ID 31 related to AMD Hardware


The thing is, I got a faulty AMD GPU in my laptop which can´t be fixed and it is disabled permanently, and I am just using the Intel one.


I wonder with windows update is falsely detecting a non-compatibility with this GPU and rolling back the update.


I tried to disable the windows update permanently and stay on 1803, but well, you know, that seems like impossible.


Is there any solution to my case?


Thanks!



<Movido Fórum pt-BR para ing>

:)

 

faulty hardware corrupted page w10 HP 1000

Hi

Thank you for getting back to us.

As you have mentioned the error message "FAULTY_HARDWARE_CORRUPTED_PAGE", it's a hardware memory error and appears in the event of faulty hardware drivers.

Refer link to bug check :
https://msdn.microsoft.com/en-us/library/windows/hardware/ff557329(v=vs.85).aspx

As I have already suggested, please check for updates and make sure all the pending important updates are installed properly. Also make sure all the drivers are up to date.

Hope this help !!

Thanks

Er.

 

Multiple BSODs since Windows 10 Creators Update

Hi Carl,

In most cases, blue screen error is caused by faulty memory, corrupted device drivers, or faulty hardware. For us to provide the best resolution possible, we would like to clarify the following:

• What troubleshooting steps have you done so far to avoid repeating the steps that you've already performed?
• Have you tried the troubleshooting steps suggested on this thread? If yes, what are the results?

We're looking forward to your reply.

 

Windows Updates failed to instal

I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

Step 1 Register DLL files.

=================

By trying this step, we can check if the update engines are working properly.



1. Close all instances of Internet Explorer.

2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



Note: There is a space between regsvr32 and atl.dll



3. Similarly, one by one, register the files listed below:



Regsvr32 msxml3.dll

Regsvr32 wuapi.dll

Regsvr32 wuaueng.dll

Regsvr32 wuaueng1.dll

Regsvr32 wups2.dll

Regsvr32 wucltui.dll

Regsvr32 wups.dll

Regsvr32 wuweb.dll

Regsvr32 qmgr.dll

Regsvr32 qmgrprxy.dll

Regsvr32 jscript.dll



Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



Step 2 Verify the relevant Windows Update services.

=========================================

1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

2. Double click the service "Automatic Updates".

3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

6. Then please click the button "Start" under "Service Status" to start the service.

7. Please repeat the above steps with the other services:



Background Intelligent Transfer Service

Event Log

Remote Procedure Call (RPC)



Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



If it still does not help, let's proceed to step 3.



Step 3 Reload the Update temporary folders.

===================================

One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net stop WuAuServ



2. Click Start, Run, type: %windir% and press Enter.

3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net start WuAuServ



Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.