Windows 10: Can't Update Windows

Discus and support Can't Update Windows in Windows 10 Installation and Upgrade to solve the problem; My problem: Windows Update can't install updates. DISM /online /cleanup-image /restorehealth always fails with error 0x800f0831. I've tried... Discussion in 'Windows 10 Installation and Upgrade' started by das126, Apr 17, 2021.

  1. das126 Win User

    Can't Update Windows


    My problem: Windows Update can't install updates.


    DISM /online /cleanup-image /restorehealth always fails with error 0x800f0831.


    I've tried downloading the Media Creation Tool and mounting the ISO file. The \sources\ subfolder contains an install.esd file. I've tried running DISM /online /cleanup-image /restorehealth with the arguments /source:ESD:filepath:1 /limitaccess to no avail. I have checked and :1 is the correct index. I've tried various syntaxes for the /Source argument: I've tried with and without the :ESD; I've tried removing the :1, I've tried moving the install.esd file to various places on my PC and adjusting the filepath accordingly; I've tried extracting the appropriate WIM file index from the ESD and pointing /Source there instead. All to no avail -- the result is always a 0x800f0831 error when I run DISM /online /cleanup-image /restorehealth /source:XXX /limitaccess.


    Help!


    Context:

    - I have Windows 10 Home, x64, 20H2.

    - sfc /scannow says my PC is fine, no problems detected.

    - Every time I run the Windows Update troubleshooter, it lists "Check for Windows Update issues" under "Problems Found." If I request more detailed information it says "Resolve Windows Update Issues - Completed" but this never resolves the problem.

    - DISM /online /cleanup-image /scanhealth and /checkhealth both say the component store is repairable.

    - My CBS.log has the following two lines repeated dozens of times, and I believe this is at least partially the culprit:


    2021-04-17 19:02:14, Info CBS Store corruption, manifest missing for package: Microsoft-Windows-MSMQ-Client-Home-Premium-Package~31bf3856ad364e35~amd64~~10.0.19041.572
    2021-04-17 19:02:14, Info CBS Mark store corruption flag because of package: Microsoft-Windows-MSMQ-Client-Home-Premium-Package~31bf3856ad364e35~amd64~~10.0.19041.572. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

    :)
     
    das126, Apr 17, 2021
    #1
  2. 3Colors Win User

    Windows Updated(16299.309).KB4088776 Restart is required to complete.

    Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

    Thanks for the suggestions and for the time to respond Can't Update Windows :) Best regards.


    And thanks for the tip of that program, I'll have it on my list.
     
    3Colors, Apr 17, 2021
    #2
  3. AsRock Win User
    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Apr 17, 2021
    #3
  4. KTR
    ktr Win User

    Can't Update Windows

    Windows updates won't install!

    I had the same problem when i repaired my O/S, i forgot the steps on how to fixed it, but it is in the microsoft support forum.

    You have to reinstall the windows updater, then restart the updating service.

    edit: Found it...http://support.microsoft.com/kb/943144
     
Thema:

Can't Update Windows

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