Windows 10: Cant use chrome because of family features

Discus and support Cant use chrome because of family features in User Accounts and Family Safety to solve the problem; Whenever I open chrome, I get a thing which says I need to send an email to a parent however, im not in a family. so now, if i press send email, it... Discussion in 'User Accounts and Family Safety' started by Battleboy073, Jan 4, 2019.

  1. Cant use chrome because of family features


    Whenever I open chrome, I get a thing which says I need to send an email to a parent however, im not in a family. so now, if i press send email, it shows an error

    :)
     
    Battleboy073, Jan 4, 2019
    #1
  2. Ma. Lau Win User

    Family Features and Chrome

    Hello,

    For better assistance, we would like to know more information about your concern.

    • Does the issue also occur when you use other browser?
    • What is the exact message that you get when you try to access Google Chrome?
    Make sure that the Adult account or Parent account already turn off Family features to stop using
    the family features.

    We'll be waiting for your update.
     
    Ma. Lau, Jan 4, 2019
    #2
  3. Argel Obm Win User
    Family Features blocking google chrome

    Hi Taylor,

    It is possible that there is an issue with the Family settings. This can be the reason why you're unable to use Google Chrome. We recommend that you check you family settings by accessing account.microsoft.com/family
    to see Google Chrome is added to restricted applications.

    If you're already an adult in your family settings, we suggest removing your account from your family settings and see if you will be able to access Google Chrome. We also suggest creating a new Microsoft account, and then add that account to your family
    as an adult. These steps will allow us to verify if there is an issue with your family settings or if there is an issue with your original Microsoft account.

    We'll be waiting for the outcome.
     
    Argel Obm, Jan 4, 2019
    #3
  4. Mark Isi Win User

    Cant use chrome because of family features

    Family Features Blocking Chrome on Adult Account

    Hello,

    Best that we could suggest here as an easy fix is to have the Family feature administrator remove your account from the list. Feel free to check out
    this link from our support website for steps on how to do so.

    Let us know if you need further assistance.
     
    Mark Isi, Jan 4, 2019
    #4
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Cant use chrome because of family features

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