Windows 10: Can't use keyboard or mouse after this update of Windows 10, 2004

Discus and support Can't use keyboard or mouse after this update of Windows 10, 2004 in Windows 10 Installation and Upgrade to solve the problem; I even received a flash drive to reinstall the old Windows 10 version but I can't even get into that at one point without having to type in my pin or... Discussion in 'Windows 10 Installation and Upgrade' started by GaleJ, Jul 29, 2020.

  1. GaleJ Win User

    Can't use keyboard or mouse after this update of Windows 10, 2004


    I even received a flash drive to reinstall the old Windows 10 version but I can't even get into that at one point without having to type in my pin or password! This is a brand new HP computer! I've tried several keyboards, etc. they all work on other computers, even work on new one when in diagnostics which all passed but when I get into safe mode, at one point you have to log in!

    :)
     
    GaleJ, Jul 29, 2020
    #1
  2. TahaNuman Win User

    Keyboard and Mouse Stopped Working After Updating To Version 2004

    I was using windows 10 version 1909.It was running fine but after updating to windows inside progamme .I got version 2004.

    After Updating to version 2004.After updating.I realized the windows was not detecting my mouse and keyboard.I tried to use windows in recovery mode.But still keyboard and mouse was not working.I need help
     
    TahaNuman, Jul 29, 2020
    #2
  3. jeepwilk Win User
    Anyone else having issues with any wireless mouse and keyboard type and Windows 10 2004?

    After Installing windows 10 2004

    There is a Mouse problem via wireless Microsoft mouse, and Logitech mouse. It is somewhat better with a wired Microsoft mouse and keyboard.

    Embedded touchscreens seem unaffected.

    Wireless Mouse gets super slow, tracks poorly, disappears, and stops or freezes. Keyboard loses communication intermittently.

    What is the largest change in the system over the last week?

    Installed windows 10 2004.

    When did the problem start?

    Right after Windows 10 2004 installed.

    What did you try to do to fix it?

    Drivers from Logitech did nothing better, again the most current Microsoft drivers for Microsoft keyboard/mouse.

    Silliness like DISM and other steps ALWAYS suggested are user blaming. It might be that it fixes some systems but the VERSION change is a big change.

    The correct response was to revert to the prior Windows 10 version 2004, poof, problem gone.

    I had this problem right from the start with windows 10 2004 19041.264 and it left on reboot after I reverted to the prior version (1909).
     
    jeepwilk, Jul 29, 2020
    #3
  4. Nordic Win User

    Can't use keyboard or mouse after this update of Windows 10, 2004

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Jul 29, 2020
    #4
Thema:

Can't use keyboard or mouse after this update of Windows 10, 2004

Loading...
  1. Can't use keyboard or mouse after this update of Windows 10, 2004 - Similar Threads - Can't keyboard mouse

  2. Can't update after 2004 update

    in Windows 10 Installation and Upgrade
    Can't update after 2004 update: I have followed several different sets of instructions and twice ended up wiping my system clean. After each wipe, I install the latest version of windows 2004. A few days later, I check for updates and get the error message 0x80070424. Also, when I check my start/stop...
  3. Cannot use Windows 10 after 2004 update

    in Windows 10 Installation and Upgrade
    Cannot use Windows 10 after 2004 update: After installed 2004 update for Windows 10 today in June 10th, 2020, I cannot use Windows 10 anymore. After login in an administrative or a common account, a black screen appears, the mouse cursor appears as a cycling circle as it is loading and after some seconds the...
  4. lost keyboard after 2004 update

    in Windows 10 Drivers and Hardware
    lost keyboard after 2004 update: using on screen keyboard to type. dell g3 laptop Uninstalled drivers for standard ps/2 keyword and hid keyboard drivers any help greatly appreciated mouse and TouchPad working fine...
  5. Keyboard and Mouse Stopped Working After Updating To Version 2004

    in Windows 10 Drivers and Hardware
    Keyboard and Mouse Stopped Working After Updating To Version 2004: I was using windows 10 version 1909.It was running fine but after updating to windows inside progamme .I got version 2004. After Updating to version 2004.After updating.I realized the windows was not detecting my mouse and keyboard.I tried to use windows in recovery mode.But...
  6. Can't use mouse and keyboard correctly

    in Windows 10 Ask Insider
    Can't use mouse and keyboard correctly: I pushed a few different keys and a pop-up came up "enable f keys" I think the f was filter but I'm not sure, anyway now my esc doesn't work, my caps lock is backwards, my arrow keys highlight everything instead of just navigate, my mouse scroll wheel isn't working and it...
  7. Can’t use mouse or keyboard after updates

    in Windows 10 Ask Insider
    Can’t use mouse or keyboard after updates: It started after an update earlier this week, my mouse rgb would get lights but I’d have no cursor or keyboard,but about 30 minutes of unplugging and restarting fixed it Then yesterday’s update did the same thing, in the advanced boot options menu I am able to use my mouse...
  8. Keyboard and Mouse are not working after Windows 10 update

    in Windows 10 Installation and Upgrade
    Keyboard and Mouse are not working after Windows 10 update: Shutdown my PC last night and updates were installed. I went to login today and both the keyboard and mouse will not work. I tried them on a separate device and they both worked fine. They will work in the BIOS and in Safe Mode, but i tried to run a system restore to roll...
  9. Keyboard and mouse not responding in Windows 10 after update

    in Windows 10 Drivers and Hardware
    Keyboard and mouse not responding in Windows 10 after update: Hello everyone, Last week I was doing an update for my laptop. The next day I put my laptop on and the keyboard and mouse weren't working. I am stuck on the lock screen (the screen before you can login). The time on the screen was moving so the screen isn't frozen. In...
  10. Can not use mouse or keyboard after Windows 10 update

    in Windows 10 Drivers and Hardware
    Can not use mouse or keyboard after Windows 10 update: Hello I am trying to figure out why I can not use my keyboard or mouse after updating to Windows 10. I can not even use mu usb mouse or keyboard... My laptop is a Samsung NP780Z5E-S01UB. Thanks for any help! 14088