Windows 10: Can't use PIN to login code 0x80090016

** Ive had this account and laptop for years** The other day I tried to download an app for my Asus laptop. I was told I need a pin to do so, so I went to create a pin for my account but kept going in loops with it telling me it was unavailable to make a pin, but not telling me why, then telling me to make a pin, and so on. Well, my PC goes to sleep today and somehow or another I must have changed my login settings to require a pin to login, but this pin does not exist because it never let me make one. It prompts me to make a new pin, but just gives me error code 0x80090016 and I'm stuck in th

:)

 

Error Code: 0x80090016

We appreciate you for getting back to us with the above information. Certificate errors and software conflicts can produce the error code
0x80090016. We suggest that you boot your computer in Safe Mode and log in, then reboot back into normal mode. To do this, follow the steps below:

• Hold down the Shift key while you press the Power icon and select
  Restart.
• In the Windows Recovery Environment, select Troubleshoot > Advanced options > Startup Settings > Restart.
• When your computer restarts, the Startup Settings will display. Select option 4 to
  Enable Safe Mode.
• Sign in to your account while in Safe Mode and see if you're able to log in using your PIN.
• Restart your computer to return to a normal boot.

Let us know the result of your troubleshooting so we can move forward to rectifying your concern.

 

OSK PIN login on non-touch device

Hello,

I suggest you to create a PIN for your device and try the on screen keyboard to login to the same.

You may follow the steps below to create PIN protection for your device.

• 
  Go to Settings and select account.
  
• 
  Click on sign in option and Go to PIN option.
  
• 
  Now click on Add and set PIN for login.
  

You can use the same PIN to login to your device using the on screen Keyboard from ease of access option and verify the result.

Please get back to us with updated status. We will be happy to assist you further.

 

PIN login doesn't work - Error Code: 0x80090016

Sign in with your password then do the following:

Delete NGC folder and add a new PIN code

Go to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC.

In NGC folder delete all the files. To do so you must be logged as Administrator.

delete the temp folder within the NGC folder

Now go to Settings > Accounts > Sign-in Options.

Click Add a PIN and add a new PIN code for your account.

Now the PIN login should be working again.

Switch to local account and add a PIN code

Option 2:

try to switch to local account, and the add a PIN code. Here’s how to do that:

Go to Settings > Accounts and locate your account.

Click Sign in with a Local Account instead.

Follow the instructions to set up a local account.

Sign out and sign in with your local account.

Now add a PIN code.

After you’ve added your PIN code you need to locate your account under the Accounts section in Settings.

Choose Sign in with a Microsoft Account instead.

That’s it, PIN login should be working now for your account