Windows 10: cant use/remove printer

Discus and support cant use/remove printer in Windows 10 Drivers and Hardware to solve the problem; So i installed my printer on a new laptop and everything went fine, but when i tried to print something directly from paint it said install printer. I... Discussion in 'Windows 10 Drivers and Hardware' started by Jgun7YT, Jun 14, 2021.

  1. Jgun7YT Win User

    cant use/remove printer


    So i installed my printer on a new laptop and everything went fine, but when i tried to print something directly from paint it said install printer. I tried to delete and add the printer back but i couldnt delete it. it then said driver isnt available.

    :)
     
    Jgun7YT, Jun 14, 2021
    #1

  2. Hp 3520 printer can't remove

    Hello,

    Thank you for posting in Microsoft Community and we appreciate your interest in Windows 10.

    I understand the inconvenience caused to you. I will be glad to assist you with your issue.

    I suggest you to follow the below steps and check if you can uninstall the printer software from your system:

    Step 1: Remove the printer from the devices list.

    Remove printers and uninstall any Windows print drivers using Windows
    Devices and Printers.


    • If your printer connects to the computer with a USB cable, disconnect the cable from the printer.

    • Turn the printer off and on again, and make sure that it is in a ready state.

    • Search Windows for devices, and then click Devices and Printers in the list of results.

    • Right-click the printer icon (
      cant use/remove printer c01514371.gif
      ) for your printer, and then click
      Remove Device. Follow the on-screen instructions to complete the process.

    • If multiple icons exist for the printer, remove them all.

    Step 2: Locating the List of Installed Printer Drivers and removing them.

    Follow the steps below:

    1. Select Device and Printers
    from Control Panel.

    2. Click one time on the printer which you want to uninstall, then click the
    Print Server Properties button in the horizontal blue bar at the top of the window.

    3. Click the
    Drivers
    tab at the top of this window.

    4. click the old printer driver you want to remove, then click the
    Remove button at the bottom of the window.

    5. Click the option to the left of
    Remove driver and driver package, then click the OK button.

    Try the above suggestion and let us know if it helps. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.

    Thank You.
     
    Sangeeta Sarkar, Jun 14, 2021
    #2
  3. Unable to remove a printer gone in "Unspecified" group

    An outdated, or incompatible printer driver could be causing the issue. We suggest that you update your printer driver, or
    uninstall the printer driver; then, restart the computer, and have Windows install the latest driver automatically. Check the steps below:

    • Press Windows key + R.
    • Type devmgmt.msc and press enter.
    • Locate the printer driver and uninstall it.
    • Restart the computer.

    Keep us posted.
     
    Michael Gall, Jun 14, 2021
    #3
  4. dogfonos Win User

    cant use/remove printer

    Old printer installation gives Status:Error

    Denis - I'm afraid I don't understand what you mean by: " I suggest you click on your Start menu's HP group..."

    However, I carried out your steps 2 and 3 and removed the printer then restarted the PC and the printer returned so nothing achieved. Could you please elaborate on step 1, thanks.
     
    dogfonos, Jun 14, 2021
    #4
Thema:

cant use/remove printer

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