Windows 10: Can't use the integrated camera on my laptop

my default camera on my laptop Asus Zenbook stopped working a few days back. I installed 3rd party software iriun webcam to use my iphone as a webcam but it's not convenient. Now when I open the camera app it shows - looking for phone.

:)

 

integrated laptop camera not working

Hi,

Thank you for posting your query on Microsoft Community.

As per the description, I understand that laptop camera is not working.

This could be due to hardware conflicts.

Do you get any error code or error messages?

I suggest you to try the below methods and check if it helps.

Method 1:

I suggest you to runthe Hardware and Devices
troubleshooter and check if it helps.

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• ClickonHardware and Devices.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Method 2:

I suggest you to install/update the drivers for integrated webcam from the device manager. Kindly refer the below given link to do so:

http://answers.microsoft.com/en-us/...ndows-10/a97bbbd1-9973-4d66-9a5b-291300006293



Method 3:

If issue persist, I suggest you to try installing it in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers in compatibility mode
and check if that helps.

• Download the Integrated webcam drivers from the manufacturer’s website.

• Right-click on the driver setup file and click on ‘Properties’.
• Click on the ‘Compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.

 

Integrated Camera does not display color

Hi KBrownUNF, thank you for reaching out to us. My name is Jayson, an Independent Advisor for Microsoft Community and a user just like you. I'll be glad to assist you.

I understand that you have issue with your integrated laptop camera in greyscale. Might I suggest that you check this link, it is having a different issue with yours but the procedure to fix is just the same. I suggest you follow the steps listed.

https://answers.microsoft.com/en-us/windows/for...

Also if this is the first time that you are using the webcam, can you check maybe there is a sticker/plastic in front of the camera.

Let me know if this works and I'll be happy to help you to fix this.

 

Camera not found (Integrated laptop camera)

Someone else recently had a similar issue, where it was showing up under 'Hidden Devices'. Have you already checked there? If it is, and 'grayed out', it might be driver problem preventing it from connecting and making it show up as 'Hidden'. You can choose to uninstall the driver, and reboot or in some cases it can be accidentally turned off in the Bios. Otherwise it could be the hardware and / or connection inside that's failing

Hidden devices reconnection