Windows 10: Can't verify credential. Can't start Windows 10

Discus and support Can't verify credential. Can't start Windows 10 in Windows Hello & Lockscreen to solve the problem; My computer tries to launch Windows 10 using Face Recognition. I receive the notice that my credentials could not be verified (even though it displays... Discussion in 'Windows Hello & Lockscreen' started by JohnBoldman, Oct 14, 2019.

  1. Can't verify credential. Can't start Windows 10


    My computer tries to launch Windows 10 using Face Recognition. I receive the notice that my credentials could not be verified (even though it displays my name and picture) and provides an "OK" button. It then tells me my PIN is required. Entering my PIN provides the same result. It then present me with Sign-In options. Entering my password is the only option left, but it provides the same result. It the provides me with a password hint and the option to reset my password. After answering all the security questions and changing my password, I'm back at square 1 telling me it can't verify my credentials.


    How do I start Windows?

    :)
     
    JohnBoldman, Oct 14, 2019
    #1
  2. BetoLP Win User

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    Can't verify credential.  Can't start Windows 10 [​IMG]


    Does it mean my HDD is useless?
     
    BetoLP, Oct 14, 2019
    #2
  3. Brink Win User
    Credential Guard lab companion


    Source: Credential Guard lab companion Datacenter and Private Cloud Security Blog


    See also:
     
    Brink, Oct 14, 2019
    #3
  4. Ron S Win User

    Can't verify credential. Can't start Windows 10

    Notifocation of W-10 update genuine? Freezes computer, can"t verify.


    Can you or anyone suggest a way to remove the virus? Haven;t been able to enter safe mode. I did trya windows repair program called system restore, which failed at two restore points.
     
    Ron S, Oct 14, 2019
    #4
Thema:

Can't verify credential. Can't start Windows 10

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