Windows 10: cant verify identity on windows 10

every time I go to click on the verify identity option it closes before it can load it so I can't even do anything with it

:)

 

I Can't Verify Identity of User Account on Windows 10

Please ... I can't verify the identity of my Windows user account (Microsoft Account) on Windows 10 on my laptop. But, I can access my Outlook Email and Microsoft Account that connected to that Windows user account. I upgraded the security info to my latest mobile number, because I lost my handphone.

When I verify the identity of user account in Settings> Accounts> Your Info > Verify ...






There is no choice for my latest mobile number, but ONLY option for my old number. Next, according to the instructions provided, I chose the "I don't have any of these" option and click "Update Online" then updating my Microsoft account's info security,..



but when I am back to the Settings, there is still no option for my latest mobile number. I have tried to click it many times, but my latest mobile number is not listed. So I still can't verify my identity of my Windows account.

I have repeatedly tried this, including updating the security info about my latest mobile number for my Microsoft account and then restarting Windows 10, but there is still no choice of my latest number for identity verification.

However, I can verify identity on the Administrator account on Windows 10 on the same laptop.




So... What should I do? Is it important to verify the identity of a Microsoft user account in Windows 10? Can I change the Microsoft email address on a Windows account that has already been created?

 

“We need to verify your identity”,

I have received this code about a 100 times, either to my phone or my e-mail. It lasts about an hour or two, then I get the “We need to verify your identity” pop-up again.

Two-step sign in is not activated.

I also noticed that on the "My devices" page, my desktop PC is shown with detailed info, like motherboard type, Windows 10 Core (10.0.10586.63), etc.

But my other computer, the laptop, is just listed as "PC". No other information is available, not Windows version, no hardware details, nothing. That laptop is the only one that gets this annoying “We need to verify your identity” despite me having entered
the code over a hundred times in any available way.

I am quite certain that the fact that not detailed PC or Windows information is closely related to the “We need to verify your identity” problem.

 

Verify identity link in windows 10 does nothing

Hi Bill,

Please answer this question to assist you better.

Are you referring to Verifying the Microsoft Account?

If yes; Yes It is important from a security point of view that you verify your identity on your
Windows 10 PC. Verifying your identity helps you protect your data. If when accessing sensitive information from this device, if Microsoft suspects fraudulent activity, they will ask you to enter a security code which will be sent to your Microsoft
Account email ID or your mobile phone number.

If you use this device frequently to access important data, then verifying your identity once will help Microsoft that it is indeed you, who is using the PC.

Refer the link below.

About two-step verification

http://windows.microsoft.com/en-us/windows/two-step-verification-faq

Do let us know if you are able to verify your account. Thank you.