Windows 10: Can't verify my identity

Discus and support Can't verify my identity in AntiVirus, Firewalls and System Security to solve the problem; On "Settings/Update & Security/Windows security/Account protection/Microsoft account" it says "Verify your identity to sync passwords across your... Discussion in 'AntiVirus, Firewalls and System Security' started by AlanWheeler2, Feb 14, 2020.

  1. Can't verify my identity


    On "Settings/Update & Security/Windows security/Account protection/Microsoft account" it says "Verify your identity to sync passwords across your devices" with a "Verify" button below, but, when I click on the "Verify" button, a popup appears, briefly says "Just a moment", then disappears without me being able to continue.


    Does anyone have an idea what the problem is?

    :)
     
    AlanWheeler2, Feb 14, 2020
    #1

  2. “We need to verify your identity”,

    I have received this code about a 100 times, either to my phone or my e-mail. It lasts about an hour or two, then I get the “We need to verify your identity” pop-up again.

    Two-step sign in is not activated.

    I also noticed that on the "My devices" page, my desktop PC is shown with detailed info, like motherboard type, Windows 10 Core (10.0.10586.63), etc.

    But my other computer, the laptop, is just listed as "PC". No other information is available, not Windows version, no hardware details, nothing. That laptop is the only one that gets this annoying “We need to verify your identity” despite me having entered
    the code over a hundred times in any available way.

    I am quite certain that the fact that not detailed PC or Windows information is closely related to the “We need to verify your identity” problem.
     
    MarcoDeppe, Feb 14, 2020
    #2
  3. WWilliams Win User
    identity will not verify

    my identity will not verify in my info
     
    WWilliams, Feb 14, 2020
    #3
  4. cazjon Win User

    Can't verify my identity

    New laptop; can`t verify my microsoft identity

    Hi, hope someone can help.

    I can`t verify my microsoft account identity on my new HP Envy laptop with Windows 10, because the email address is wrong on the screen box.

    I now have to wait 24 hours after 3 attempts, trying to reset the password.

    I`ve opened a new Microsoft account (using my old laptop), but can`t use it because I can`t get past the verify setup page on the new laptop.

    Any input would be gratefully received.

    Thanks
     
    cazjon, Feb 14, 2020
    #4
Thema:

Can't verify my identity

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