Windows 10: CD Disk stuck

CD lodged in modem slot./ How can I extract it? Tried shutting down.

:)

 

The best way to clean CD?

For Disk Scratches, i suggest going to Play N Trade if one is in your town, but to clean a Disk, either CD Doctor or a CD Cleaner/Repair unit, or Paper Towel with Alcohol.

 

clean possibly infected flash drives and CD-RWs

Your steps in post #1 should work for 99% of viruses that may be on a usb flash drive. However, there are a very few viruses that can infect the MBR of a drive. I would use Diskpart from a command prompt (Admin) to clean them. In the command prompt type DISKPART then, at the Diskpart prompt use the commands:

LIST DISKnote the disk number of the usb and use it in place of # in the command:SELECT DISK #
CLEAN
CREATE PARTITION PRIMARY

After this you will have cleaned the partition table from the usb and created a partition using the whole of the the available space. You can then format this partition in File Explorer.


For a CD-RW, if you right-click on it in File Explorer there is an Erase option.

 

Disk

Hi,

To help us identify the cause of the issue and then find the proper resolution for it, please provide us the following information:

• Were there any changes made on your PC prior to the issue?
• Are you getting any error messages when trying to play a CD? Please send us a screenshot.
• Have you tried using other disks to check if you're having the same issue?
• What application are you using to play CDs?

In the meantime, we suggest that you run the Hardware and Devices troubleshooter. Kindly refer to the steps below:

• Right-click on the Start button, and select Control Panel.
• Type troubleshooting in the search bar and click on
  Troubleshooting.
• Click on Hardware and Sound > Hardware and Devices.
• Follow the steps from the wizard to run the troubleshooter.

Let us know how it goes.