Windows 10: cd drive not working

Discus and support cd drive not working in Windows 10 Drivers and Hardware to solve the problem; cd's not playing https://answers.microsoft.com/en-us/windows/forum/all/cd-drive-not-working/7051da43-95d8-41ea-8139-51ce1140ae39 Discussion in 'Windows 10 Drivers and Hardware' started by Reilly Hamil, Jan 26, 2019.

  1. cd drive not working


    cd's not playing

    :)
     
    Reilly Hamil, Jan 26, 2019
    #1
  2. shardz Win User

    CD Drive not working

    yeah, it is, it goes through the intital formating that takes like an hour, just fine...but the part after the mandatory comp restart where it has all the phrases like The best Windows yet..then after it asks for m cd key..about 1 min later it says i need info from my windows cd and it cant find my cd drive...but the odd part is--i looked in my bios and my cd drive is listed as slave..
     
    shardz, Jan 26, 2019
    #2
  3. newtekie1 Win User
    CD drive error

    1) Close all open programs
    2) Click on Start, Run, and type REGEDIT and press Enter
    3) Click on the plus signs (+) next to the following folders

    HKEY_LOCAL_MACHINE
    SYSTEM
    CurrentControlSet
    Control
    Class
    {4D36E965-E325-11CE-BFC1-08002BE10318}
    4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

    UpperFilters
    LowerFilters
    UpperFilters.bak
    LowerFilters.bak
    5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
    6) After deleting the keys, close the Registry Editor
    7) Reboot your computer
    8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

    And it likely has something to do with the emulated drive you have listed there.
     
    newtekie1, Jan 26, 2019
    #3
  4. Marie Ave Win User

    cd drive not working

    CD drive not working

    Hi Harold,

    It is possible that your CD drive is outdated or has compatibility issues if you happen to install a recent update on your computer. For us to better assist you, we'd like to know the following details:

    • What troubleshooting steps have you done so far?
    • What were the changes made on your computer prior to the issue?
    • What version of Windows 10 are you using? To see which version of Windows 10 is installed on your PC, select the
      Start button and then select Settings. In
      Settings
      , select System > About.

    To help you resolve your concern, we suggest that you follow the steps provided in
    Your CD or DVD drive is not recognized by Windows or other programs support article.

    Important note:
    This article contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before
    you modify it. Then, you can restore the registry if a problem occurs.

    Let us know how it goes.
     
    Marie Ave, Jan 26, 2019
    #4
Thema:

cd drive not working

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