Windows 10: CD drive won't open by button or by choosing 'Eject' in Computer

I have an Acer laptop, bought in November, 2014 and about 6 months ago, I tried using the CD drive for the first time.It opened but it didn't read the disc.Now, I tried opening it and the button won't work and choosing Eject says:
'An error occured ejecting :G '
I tried uninstalling the driver and rebooting, trying to open by button while starting the laptop, etc. Nothing worked!
What can I do?
I really want to play GTA V*Sad

:)

 

cd

Push the button on the device or right-click in File Explorer and choose EJECT - or, if the CD/DVD drive will not open that way, locate the small pin hole on the CD drive front and stick a straightened paperclip in to force the broken/stuck drive to eject.

 

Can't open cd/dvd drive on dell inspion 15

Pressing the button to eject dvd does not open. Tried sticking pin into little hole, does not do anything. Tried start/this computer/drives: there is no cd/dvd drive listed!

How can I open the cd disk drive???

 

Replace the DVD drive?

 

Hello and welcome to the forums Andy 1234. What does device Manager show for your DVD Drive?

 

Umm, it worked with Windows 8.1 but after upgrading it won't.And, I've got an extra 2 year warranty on it, so it will be void.That was quite expensive, like 70 bucks or 250 romanian lei so yeah.
Plus, I got it with Linux, and so I don't think they will accept it with Windows 10.

 

It says that is working properly just like in the pic.It is an ST500LTO12-1DG142 btw.Here is a pic : Screenshot - 5bc9d022257ef1ef545b966966b04ec7 - Gyazo

 

I thought about it being disconnected from the power cable cause it has a little LED bulb that is usually on but now it is off.But anyways, I can't open the PC as the warranty will be void.If nothing works, I will try sending to Bucharest to get it fixed.

 

Try to restart, and repeatedly press the eject button while windows loads.

 

Sadly, I did that and it didn't work.Maybe I should uninstall UltraIso? And other disc related stuff?

 

Just saw this post from @brummyfan, give it a try

See No CD - Windows 10 Forums

 

Welp, did that , its on the latest version.

 

Will a log of the drive events help?

Device SCSI\Disk&Ven_&Prod_ST500LT012-1DG14\4&14c44c70&0&000000 was started.


Driver Name: disk.inf
Class Guid: {4D36E967-E325-11CE-BFC1-08002BE10318}
Service: disk
Lower Filters:
Upper Filters:

Device SCSI\Disk&Ven_&Prod_ST500LT012-1DG14\4&14c44c70&0&000000 was configured.


Driver Name: disk.inf
Class Guid: {4D36E967-E325-11CE-BFC1-08002BE10318}
Driver Date: 06/21/2006
Driver Version: 10.0.10240.16384
Driver Provider: Microsoft
Driver Section: disk_install.NT
Driver Rank: 0xFF0005
Matching Device Id: GenDisk
Outranked Drivers:
Device Updated: false

Device SCSI\Disk&Ven_&Prod_ST500LT012-1DG14\4&14c44c70&0&000000 was configured.


Driver Name: disk.inf
Class Guid: {4D36E967-E325-11CE-BFC1-08002BE10318}
Driver Date: 06/21/2006
Driver Version: 10.0.10240.16384
Driver Provider: Microsoft
Driver Section: disk_install.NT
Driver Rank: 0xFF0005
Matching Device Id: GenDisk
Outranked Drivers:
Device Updated: false

Device SCSI\DISK&VEN_&PROD_ST500LT012-1DG14\4&14C44C70&0&000000 was deleted.


Class Guid: {4D36E967-E325-11CE-BFC1-08002BE10318}

Device SCSI\Disk&Ven_&Prod_ST500LT012-1DG14\4&14c44c70&0&000000 was started.


Driver Name: disk.inf
Class Guid: {4D36E967-E325-11CE-BFC1-08002BE10318}
Service: disk
Lower Filters:
Upper Filters:

Device SCSI\Disk&Ven_&Prod_ST500LT012-1DG14\4&14c44c70&0&000000 was configured.


Driver Name: disk.inf
Class Guid: {4D36E967-E325-11CE-BFC1-08002BE10318}
Driver Date: 06/21/2006
Driver Version: 10.0.10240.16384
Driver Provider: Microsoft
Driver Section: disk_install.NT
Driver Rank: 0xFF0005
Matching Device Id: GenDisk
Outranked Drivers:
Device Updated: false
I can also send a screenshot of the events.

 

Now, I checked my Computer folder and the CD drive is completely gone.
What?!

 

Most of the above r looking at software problems, but if I understand your first entry it won't open by the button either. Most cd/DVDs have a small hole that u can insert a paper clip in that will allow u to open the drawer. You can try that and see if something is stuck. It really sounds like the drive may be faulty. You might also try removing it and then reinstalling. Let 10 redetect it.