Windows 10: CD/DVD Drive showing Code 45 'not connected' error after Windows update

Discus and support CD/DVD Drive showing Code 45 'not connected' error after Windows update in Windows 10 Drivers and Hardware to solve the problem; After a Windows update my DVD/CD player is showing as not connected and not showing in File Explorer. When a CD or DVD is put in, the drive spins.... Discussion in 'Windows 10 Drivers and Hardware' started by charlbury2, Mar 18, 2020.

  1. CD/DVD Drive showing Code 45 'not connected' error after Windows update


    After a Windows update my DVD/CD player is showing as not connected and not showing in File Explorer. When a CD or DVD is put in, the drive spins. Device Manager gives a Code 45 error message. There appears to be no Troubleshoot option to resolve.

    :)
     
    charlbury2, Mar 18, 2020
    #1
  2. RLRehm Win User

    Windows 7 Professional keeps dropping the DVD/CD drive

    Working with a fresh install (2nd attempt) of Windows 7 Professional on new hardware. The motherboard is a Gigabyte EP45-UD3P. Running 4G of RAM and an Intel Q9400 Quad Core CPU. The DVD/CD optical drive is a Pioneer DVR-218L.

    Here's the problem - after two fresh installs, Windows 7 drops the DVD/CD drive and I get the following error in Device Manager (The device cannot start {code 10}). After the install, the drive works for a period of time, then stops working and I get the error code.

    The driver appears to be a standard Windows driver (CD-ROM driver).

    I've tried uninstalling the drive and re-installing it in Device Manager but it does not work - I continue to get the device error.

    I've also swapped out the DVD/CD drive to insure it's not a bad unit. Same problem with both drives.

    What do you suggest for next steps?? Could it be an issue with the motherboard?? A driver problem?

    I visited the Pioneer web site - could not find any help or additional Windows 7 drivers.

    What now??
     
    RLRehm, Mar 18, 2020
    #2
  3. newtekie1 Win User
    CD drive error

    1) Close all open programs
    2) Click on Start, Run, and type REGEDIT and press Enter
    3) Click on the plus signs (+) next to the following folders

    HKEY_LOCAL_MACHINE
    SYSTEM
    CurrentControlSet
    Control
    Class
    {4D36E965-E325-11CE-BFC1-08002BE10318}
    4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

    UpperFilters
    LowerFilters
    UpperFilters.bak
    LowerFilters.bak
    5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
    6) After deleting the keys, close the Registry Editor
    7) Reboot your computer
    8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

    And it likely has something to do with the emulated drive you have listed there.
     
    newtekie1, Mar 18, 2020
    #3
  4. CD/DVD Drive showing Code 45 'not connected' error after Windows update

    Code 45 for cd/dvd after windows 10 update

    The cd/dvd was working fine prior to the Windows 10 update and now I have a Code 45 stating that it is not connected to the computer. The device is in a Dell laptop and I have run the troubleshooter, checked the driver, checked for hardware updates, spent
    hours on the phone with Microsoft, pulled the device from the laptop and reinstalled it, rebooted, only to be back at Code 45. Any suggestions? Microsoft also uninstalled Windows 10 and then reinstalled it...no help.
     
    hersheybax, Mar 18, 2020
    #4
Thema:

CD/DVD Drive showing Code 45 'not connected' error after Windows update

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