Windows 10: cd/dvddrive no longer works on my toshiba satellite laptio with the windows 10 update

my cd/dvd drive worked just fine when I purchased my toshiba laptop. If I reacll it came with windows 10. HOWEVER, when the windows 10 UPDATE rolled in the cd/dvd player does not work (code 19). I tried all the troubleshoooting techiques recommended online but to no avail. I checked in my "driver details" that there is BOTH a TOSHIBA dna a MICROSOFT corp TSS CD driver.= Does ine of them have to gp? If so how? If not, what else can I do? Please advise.

:)

 

How to get into safe mode on Toshiba satellite


Does anyone know how to get into safe mode on a toshiba satellite. Black/blue screen with solid cursor after creator update fail. F8 is disabled by default in windows 10, so please do not suggest anything that requires win 10 to be working.

 

Toshiba cd/dvd no longer open and play music or video after updating f

Hello,

I do have a Toshiba laptop no longer playing music or movie after updating from Windows 8 to 10 online. In my computer, I see the icon of the CD/DVD but when I put a commercial cd music or video, different one, I do have the same popup windows asking to insert the CD. I am not able to view the content at all of all cd I tried.

Searching the net, common solution were provided with no success.

In device manager I uninstall the driver of the cd, and ide controller, rebooted. The new driver did reinstalled but still unable to view the content of the cd.

in control panel, there is an application who search problem with your devices. No error found

On the internet it ask to use and application call fix it, but it's not free.

On the internet it suggest to re edit the registry. The details where to go online does not match what I have on my laptop.

I don't think resetting windows 10 to default will work, because cd never played at all in windows 10.
Most solution on the internet including the manufacturer lead to the following steps below. I had no luck,

How to Fix a DVD or CD Drive Not Working or Missing in Windows 10

Can someone help me out?
S.

 

How to get into safe mode on Toshiba satellite

Windows 10 does not load on startup, no Toshiba logo, just a looping black screen/blue screen with cursor. And the bios is on slow boot.