Windows 10: cd not detected

Win 10 not detecting cd drive

:)

 

cd drive not detecting cds anymore

Hi Kenneth,

Thank you for bringing up your query on Microsoft Community.

I realize this may be frustrating. Now that you have me with you, let me take care of this.

This might have occurred due to corrupted DVD\CD-ROM driver.

Let us try the following steps, and check if it helps.

Step 1: Let us try to run Hardware and Devices
troubleshooter and check if it helps.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Hardware and Devices.
• Follow the on-screen instructions.

Let us try to uninstall the DVD\CD-ROM driver from the Device Manager and install the latest driver for the device from the manufacturer website.

Step 2: Uninstall and Reinstall DVD\CD-ROM Driver.

• Press Windows key + X and click on
  Device Manager.
• Expand DVD\CD-ROM drives.
• 
  Right click on the driver select
  Uninstall.
  
• 
  Restart the computer.
  

Step 3: Install the DVD\CD-ROM driver from the manufacturer’s website.

I suggest you to install the latest DVD\CD-ROM driver from the computer manufacturer website.

If the driver for Windows 10 is unavailable, you may install the latest driver in compatibility mode.

Compatibility mode runs the program using settings from a previous version of Windows.

Follow the below steps:

• Right-click on the setup file of the driver and select
  Properties.
• Select Compatibility tab.
• Place a check mark next to Run this program in Compatibility mode and select
  previous the version of Windows from the drop down list.
• Let the driver install and then check the functionality.
  

Also, see: Your CD or DVD drive is not recognized by Windows or other programs

Disclaimer: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these
steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry.

Refer: How to back up and restore the registry in Windows

(Applies to Windows 10 as well).

Hope it helps.

Do update us with the staus, we are glad to assist you further.

 

CD/DVD drive (E will not open, it is detected

Hi,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to update the drivers for CD/DVD drive by following the steps below and check if the issue persists.

• Press Windows key + R and select Device Manager from the list.
• Expand DVD/CD-ROM drives.
• Right click on the driver and select update driver software.
• Follow the on-screen prompts and to update the driver.

Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Optical Drive (CD/DVD) not detected by Windows 10

I know this has been asked in the community many times already by others, and i have tried all of those fixes. Nothing works for me. My laptop is a new Lenovo e560. The cd/dvd drive is detected in the BIOS - can even boot with another bootable DVD.

Steps already tried:

• LowerFilters & UpperFilters strings removed from under registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} and rebooted the laptop.

• Added Controller0 key under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi\ and added a DWORD
  EnumDevice1 with value 1, and rebooted the laptop.

• In Device Manager, clicked View->Show Hidden Objects, expanded the
  DVD/CDROM Devices and uninstalled my DVD drive from the list. It never got detected or installed after a reboot - it's gone now, cannot see it anymore.

• In Device Manager, expanded IDE ATA/ATAPI Controllers. But the only thing here is
  Intel 6th Generation Core Processor Family Platform I/O SATA AHCI controller. There is nothing else there - no ATA Channel 0 or ATA Channel 1 (things that have been suggested to be deleted on other posts regarding this issue). So I uninstalled
  the SATA AHCI controller and rebooted. It just reinstalled it automatically. But no CD/DVD drive yet.

• In Device Manager, scanned for new hardware.

• And yes, I already ran the Hardware Troubleshooter.

I've gotten these above steps from the following posts:

• [FIX] Optical Drives (CD/DVD) Icon Not Showing in My Computer Window - AskVG
  
• Windows 10 DVD Drive missing
  

Those helped a lot of people (try those first if you are having the same issue). But as you can guess none of those steps helped me, hence creation of this post.