Windows 10: CD reader

When I put a cd in the cd/dvd player, the disc will not open. What do I need to do to fix this?

:)

 

where is the windows 10 Reader App

Hi,

Thank you for posting your query on Microsoft Community.

I suggest you to follow the steps below to launch Reader App and check if this helps:

• Press ‘Windows’ key on the keyboard.
• In the search box, type ‘Reader’, and press enter.
  
• Click on Reader App and it will be launched.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

cd-reader not working more, with any cd . . don't know it came

Hi Jones,

Based on how you describe the issue with your optical drive not reading compact discs, one of the possible reasons is due to a malfunctioning hardware. To better assist you with your concern, we need the answers to the following questions:

• Does the issue happens on a specific CD?
• Have you tried playing that disc on a different optical drive (CD-ROM)?
• Did you make any changes on your computer prior to this issue?

In the meantime, we suggest updating your drivers by following the steps in this

article. This is to ensure that your machine is running the latest drivers, including your optical drive.

We are looking forward to your response.

 

Microsoft Edge vs Adobe Reader

Hi Jenny,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Open Control panel.
  
• 
  Select Default Programs.
  
• 
  Click on Adobe Reader and set that application as Default.
  

If the issue persist follow the steps below.

• 
  Open Default Program.
  
• 
  Click on Associate a file type or protocol with a program.
  
• 
  Select any pdf file Extension.
  
• 
  Click on Change program.
  
• 
  Select Adobe Reader.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help