Windows 10: CD-ROM disappeared in Windows 10

About a month ago, I received the "blue screen of death," so I had to reinstall Windows 10. About two weeks after reinstalling, I noticed my CD-ROM drive has disappeared from File Explorer. It also does not appear in Device Manager. I have checked the BIOS boot sequence, and the CD-ROM is there. The CD-ROM also does not appear in Safe Mode. There is, however, an unknown device in Device Manager that may be my CD-ROM, but I cannot figure out how to make Windows recognize it. I have uninstalled the items under the ATAPI Controller. There are not Upper Limits or Lower Limits to delete in the registry. The CD-ROM simply does not seem to want to install during boot. This is a built-in CD-ROM on a Lenovo Z50-75 I purchased about 5 years ago.


Thank you in advance for your assistance.

:)

 

DVD/CD Drive Saying CD-Rom

My Dvd drive is listed in my device manager however it is set as cd rom in the description, it also wont open and is not set as my default drive, any suggestions?

windows 10 if that changes anything

 

CD rom

Hi Eugenia,

There are numerous reasons for your CD ROM not to be recognized by your system like corrupted registry entries, outdated drivers, or hardware issue. To isolate such issue, we'd like to ask a few questions:

• Which build and version of Windows 10 is currently installed on your computer? To check, click the
  Start > Settings > System >
  About.

• Are you getting any error messages?
• Were there any changes made on your computer settings prior to this issue?

You can also follow the steps
here. The article lists all troubleshooting steps suitable for issues in recognizing CD drive.

We look forward to your response.

 

CD Rom

If you have a desktop computer try the following step:

Shutdown the PC.

Unplug the data cable (ATA or SATA) and the power source (4 Pin Molex or SATA Power)

After boot the Windows 10 without CD Rom.

Shutdown the PC and connect the CD Rom.

Boot the OS.

Regards.