Windows 10: CD tray will not stay open - W10 only

Discus and support CD tray will not stay open - W10 only in Windows 10 Drivers and Hardware to solve the problem; Up until a couple of minutes ago this was going to be a plea for help. But I have just now fixed it, and I thought it may be useful for somebody,... Discussion in 'Windows 10 Drivers and Hardware' started by rlh99, May 12, 2021.

  1. rlh99 Win User

    CD tray will not stay open - W10 only


    Up until a couple of minutes ago this was going to be a plea for help. But I have just now fixed it, and I thought it may be useful for somebody, sometime... My main system is multi-boot; XP, W7, and just recently, W10. My generic (Lite-On iHAS124 F) CD/DVD drive has worked flawlessly under XP and W7 since I bought it ~5 years ago. After booting W10 it is possible to open the tray manually, or via the context menu in explorer, then load a disk and close the tray. Everything works normally until it is time to remove the disk. When I opened the tray by either method it would push the tray out fully, then instantly retract it again, treat it as a newly-loaded disk, and display the contents in explorer. The only non-violent way of removing the disk and/or loading a new one, was to reboot W10. Actually, that's not quite true, but the way around it was a real nuisance. I'll describe it if anyone asks, but I was more interested in making it work correctly. I might add that I had autorun completely disabled, plus every device option set to 'Take no action', but that made no difference. I figured that MS had screwed the pooch somehow, and I was going to have to try and make the old driver work in W10. I guess they have, because it works under XP/W7, but just before writing this post I realized that the SATA port that the CD was plugged into is driven by a GigaByte chip - it should work, SATA is SATA, right? - but I swapped it over onto one of the ports driven by the Intel chip, and lo, I now have a perfectly behaved CD. My MOBO is a GigaByte GA-EX58-UD4P, but I guess there are lots more GB boards out there that could show similar symptoms. I hope this helps someone.

    :)
     
    rlh99, May 12, 2021
    #1

  2. CD tray will not open

    Short of buying a new laptop, is there a way to fix this problem?

    You have several options:

    • Straighten a paper clip, then push it into the small hole in the CD tray drawer. This will open the tray.
    • Create a shortcut like this one:
      nircmdc.exe cdrom open F:. NirCmd is freely downloadable.
    • Purchase a new CD tray from the distributor. They are easy to replace.
    • Replace the laptop.
     
    Frederik Long, May 12, 2021
    #2
  3. cd tray not opening

    I cant get my cd tray to open
     
    staceypitts, May 12, 2021
    #3
  4. CD tray will not stay open - W10 only

    CD tray will not open

    My cd tray will not open to remove a cd. Short of buying a new laptop, is there a way to fix this problem?

    * * Moved from Windows / Windows 10 / Performance & system failures / PC
     
    KittyCat360, May 12, 2021
    #4
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CD tray will not stay open - W10 only

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