Windows 10: CD's not recognized by pc,

Discus and support CD's not recognized by pc, in Windows 10 BSOD Crashes and Debugging to solve the problem; I need to re-install HP software from CD. It's playing. But, no sound & nothing on screen. Tried an audio CD. Still same thing. Have Windows 10.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by LostLady1, Apr 24, 2019.

  1. LostLady1 Win User

    CD's not recognized by pc,


    I need to re-install HP software from CD. It's playing. But, no sound & nothing on screen. Tried an audio CD. Still same thing.

    Have Windows 10.

    Haven't played CD's for a few years. Had to brush a lot of dust from CD tray.

    :)
     
    LostLady1, Apr 24, 2019
    #1

  2. CD/DVD drive not recognized


    ---I'm okay with opening latops. I've opened this one 3 times, adding SSD HD and upgrading RAM. I'll be able to try this later on, Friday, probably. With it spinning up when a CD is inserted, I'm not sure this would help. I'd appreciate advice on this.


    CD's not recognized by pc, [​IMG]

    CD's not recognized by pc, [​IMG]

    CD's not recognized by pc, [​IMG]

    CD's not recognized by pc, [​IMG]

    CD's not recognized by pc, [​IMG]

    CD's not recognized by pc, [​IMG]

    CD's not recognized by pc, [​IMG]

    CD's not recognized by pc, [​IMG]
     
    DellySheCorte, Apr 24, 2019
    #2
  3. Junaid_A Win User
    Install CD RECORDER GP 50 - Windows 10

    Hi Bernie,



    Thank you for writing to Microsoft Community forum.



    • What is the model of the PC?


    I suggest you to go through the Hardware Installation section in the
    Owner’s Manual
    to know to install the CD recorder. If the drive is not recognized by Windows after installing, try the troubleshooting steps listed in
    Your CD or DVD drive is not recognized by Windows or other programs.



    Hope it helps.

    Regards,
     
    Junaid_A, Apr 24, 2019
    #3
  4. CD's not recognized by pc,

    CD/DVD drive not recognized


    First, try inserting a disc in the drive, does it spin up?
    Sometimes, it takes media in the device to be recognized, rare for an optical drive though.

    A few other suggestions
    • Try uninstalling the device in Dev mgr, wait 2 or 3 minutes and if Windows doesn't cycle though hardware changes, right click any device and select Scan for Hardware changes.

    • You might also want to check File and Folder options in File Explorer
      press the blue file menu,
      select Change folder and Serach options
      select the View tab
      is show empty drives selected?

    • It would help members if you could post a screen shot of Dev mgr device properties (post the first 4 tabs)
      If it is an unknown device -post the General tab and the Details.
      On the Details tab, select Hardware IDs from the drop down box


      CD's not recognized by pc, [​IMG]



      CD's not recognized by pc, [​IMG]



      CD's not recognized by pc, [​IMG]



      CD's not recognized by pc, [​IMG]



      CD's not recognized by pc, [​IMG]

    I'm not sure if these suggestions will help. I had a similar issue with a CD drive on a Vista box, turned out to be a hardware issue on the Mobo. The optical drive is really controlled by a few settings (DVD, CD, Writer) and when it doesn't work, it is hard to diagnose.

    If the device worked before (recently), it's a Win10 issue, and it might be version specific. There are known issues with AMD graphics drivers, this might extend to the chipset as well - those with Intel boards / CPUs can ignore this part. It's a guess anyway.

    If you're comfortable with hardware, you might try removing the optical drive from the box, restarting without it attached, and then shut down, reinstall the optical drive and start up the machine.

    Follow instructions in the service manual for your device or on the mfr website.
     
    Slartybart, Apr 24, 2019
    #4
Thema:

CD's not recognized by pc,

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