Windows 10: Certain apps can't connect to internet

Discus and support Certain apps can't connect to internet in Windows 10 Network and Sharing to solve the problem; Hi all, A while back my laptop wouldn't connect to the WiFi, however I got around this by connecting to my mobile phone's hotspot which utilises the... Discussion in 'Windows 10 Network and Sharing' started by Magnatolia, Aug 14, 2020.

  1. Certain apps can't connect to internet


    Hi all,

    A while back my laptop wouldn't connect to the WiFi, however I got around this by connecting to my mobile phone's hotspot which utilises the phones connection to the main wifi.

    Not sure if that's related, but I'm noticing certain apps act like I'm not on the internet. BitDefender won't update, can't load any free VPN applications, etc.

    I managed to source this line from one of the free VPN application logs: "API request Login failed: DNS-resolution failed"

    Yet my internet connection works fine. I can view websites, download files, etc.

    Any thoughts on how to figure out the cause? Thanks!

    :)
     
    Magnatolia, Aug 14, 2020
    #1

  2. Internet connectivity

    Thank you for sharing more details. We would like to verify you are using the Windows Defender Firewall so we can isolate the issue. In some instances, the firewall is blocking the internet connection when using certain apps. At the same time, we also suggest
    the following methods below for initial troubleshooting.

    Step 1: Run the Windows App Troubleshooter. The troubleshooter can help identify
    and repair problems automatically.

    Step 2: Modify the connection settings in the Internet Options.

    • In the Windows search bar, type Internet Options.
    • In the Internet Options window, go to the Connections
      tab.
    • Under the Proxy server section, untick the Use a proxy server for your LAN.
    • Click OK then Apply and OK
      again to save changes.
    • Launch the apps and check if you are able to connect to the internet.

    After following these basic steps, let us know the outcome so we can give you additional help.

    Kind regards.
     
    Jennifer Cha, Aug 14, 2020
    #2
  3. Internet connection

    Hi Trevor,

    In order for to provide the steps needed in resolving this intermittent Internet connection, we would like to gather more information.

    • Do you happen to notice the activity that you're doing when the Internet connection gets disconnected?
    • What troubleshooting steps have you tried so far?
    • Does this happen when opening certain websites or certain browsers only?
    • What is the build and version of your Windows 10? You may check it by following these steps: Press
      Windows key + R, type "winver" and hit
      Enter.

    As our initial troubleshooting step, you may try booting your computer in
    safe mode
    during the time that your Internet connection gets disconnected. In safe mode, your computer will only start your computer using a limited set of drivers and software. This troubleshooting step will help us verify whether this issue is being caused
    by a third party app/driver or not.

    Regards.
     
    Dennis Mop, Aug 14, 2020
    #3
  4. Certain apps can't connect to internet

    Windows 10 Internet Connectivity Issues with various programs

    Hi,



    Apologies for the late reply.



    Try the following steps:

    I would suggest you to run Internet Connectivity troubleshooter:





    Try the following steps:


    • Click "Search" and type "Troubleshooting" without quotes and hit enter.

    • Click “View All”

    • Select "Internet Explorer connection"

    • Click next to run the troubleshooter.



      Regards,
     
    Waseemulla S, Aug 14, 2020
    #4
Thema:

Certain apps can't connect to internet

Loading...
  1. Certain apps can't connect to internet - Similar Threads - Certain apps can't

  2. can't connect to internet

    in Windows 10 Ask Insider
    can't connect to internet: sometimes when i use my acer laptop, the wifi icon is randomly a little sphere thing and it can't find any wifi networks at all. after i restart my computer, it goes back to the wifi icon and automatically connects to my home wifi. i've tried troubleshooting when it's in that...
  3. Can't connect to the internet

    in Windows 10 Network and Sharing
    Can't connect to the internet: Good evening,I'm unable to connect to any webpage,the browser(ms.edge) display "can't connect to the proxy server "and I've tried other browsers, same error, but my Wi-Fi connection is working....
  4. Can't connect to certain websites

    in Windows 10 Network and Sharing
    Can't connect to certain websites: This issue has been going on for over 1 month already. I have already checked to see if it was an issue with only my WiFi/browser, but no. If I change to my neighbor's WiFi or something, the page still won't load. If I change to Microsoft edge or google chrome, it still won't...
  5. Internet disconnecting with certain apps

    in Windows 10 Network and Sharing
    Internet disconnecting with certain apps: I recently reset my PC. Since then, certain applications like Google Chrome and Epic Games shut down my connection to the internet, only on this device, the internet still works for other devices. The network still works like normal, only the internet isn't. There's no yellow...
  6. Can't connect to certain network

    in Windows 10 Network and Sharing
    Can't connect to certain network: I have an issue with a new network card I bought (Asus ac-68). I can use it to connect to a hotspot created with my phone but trying to connect to a different (wpa2 enterprise protected) network results in a "can't connect to this network" message. With my old network card...
  7. Can't connect to internet

    in Windows 10 Network and Sharing
    Can't connect to internet: Ever since I got my computer (which came with Windows 10), I've had trouble connecting to the internet. Every time I shut down and start it up again, it's never online even though I'm using a cat 5 cable hooked directly to the source. My laptop can connect wirelessly, so...
  8. Can't connect to internet

    in Windows 10 Network and Sharing
    Can't connect to internet: After a house move I set my PC up at the far end of the house connected to the router at the opposite end with a pair of Trendnet TPL-308E powerline adapters. All was fine for 4 weeks, then I started losing connection, eventually it would take an hour each morning to connect...
  9. Can't connect to Internet

    in Windows 10 Network and Sharing
    Can't connect to Internet: Usually I was able to solve it by uninstalling network adapter and restarting but lately it shows the limited and yellow triangle with ! Don't think have right version for network reset 77658
  10. Can't Connect to the Internet?

    in Windows 10 Network and Sharing
    Can't Connect to the Internet?: Hi folks, I finally got around to installing Windows 10 TP and I'm having trouble connecting to the Internet. I'm using a wireless network adapter and I'm quite sure that there are no drivers for it to work on Windows 10. Is there anyone else I can do? Connecting...