Windows 10: Certain things not working

Currently, I am having problems with my laptop. Here is a more in depth description:1. Cant open windows start menu2. cant use Cortana3. Cant use search4. I cant use windows settingsJust to specify, I can open control panel

:)

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

Certain keys on the keyboard are not working properly.

Hi Russell,

Thank you for posting your question in the Microsoft Community.

I understand that certain keys on the keyboard are not working properly on the pc. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  Did you make any changes to the pc prior to this issue?
  
• 
  Have you installed all pending updates on the pc?
  
• 
  Have you performed a full pc virus scan on the system recently?
  

Suggest you to launch the on-screen keyboard to check if the issue persists.

Follow these steps to launch the On-screen keyboard:

• 
  Press “Windows key + R” to get the run window.
  
• 
  Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.
  

Also suggest you to install any pending Windows updates on the pc to check if that helps.
Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Further, you may also boot the computer in a clean boot state and check if the issue persists. When you start Microsoft Windows, typically there are several programs that start automatically and run in the background that may interfere with the system.
These programs may include antivirus and system utility programs. When you perform a clean startup procedure, you prevent these programs from starting automatically.

How to troubleshoot a problem by performing a clean boot in Windows: (Applies to Windows 10)
How to perform a clean boot in Windows

Note: After you have finished troubleshooting, follow the steps under “How to reset the computer to start as usual after troubleshooting with clean boot” in the article to boot to normal startup.

Keep us informed to help you further.

 

Unable to download certain things. Windows 7

Hi JaimeMcCormack,

Based on the information you have provided, considering that the issue happened after installing an update, I suggest that you uninstall the problematic update. To do this, go to
Control Panel > Programs > Programs and Features. On the left pane, select
View installed updates. Right-click the problematic update and then select
Uninstall.

If the issue persists, you can perform a System Restore to revert your system files to an earlier date. To do this, follow the steps below:

1. Press Windows key + R on your keyboard.
   
2. On the run command box, type "RSTRUI.EXE" and hit Enter.
   
3. Follow the on-screen instructions to restore your system files to a date prior to the update.

Please be advised that programs and application installed after the system restore point will be removed.

If you have any questions or things you'd like to clarify, feel free to ask.