Windows 10: Certificate Propagation Service crashes after inserting smartcard

Discus and support Certificate Propagation Service crashes after inserting smartcard in Windows 10 BSOD Crashes and Debugging to solve the problem; I have a smartcard which holds 2 certificates, one RSA and one ECC certificate. On inserting the smartcard, if the Certificate Propagation Service... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by yoq_, Mar 12, 2019.

  1. yoq_ Win User

    Certificate Propagation Service crashes after inserting smartcard


    I have a smartcard which holds 2 certificates, one RSA and one ECC certificate. On inserting the smartcard, if the Certificate Propagation Service (CertPropSvc) is running, it will import the RSA certificate successfully into the Personal store, and then crash. The ECC certificate is not imported.

    Also, while the smartcard is attached to the system, it is not possible to start the service manually since it will immediately crash again.

    Here you can find the WER report and the two certificates from the smartcard: https://beinder.at/pub/CertPropSvc_crash.zip

    :)
     

  2. Logon prompt not detecting smartcard?


    All,

    Isn't Windows supposed to detect a smartcard and prompt for a PIN at logon? When I insert my card, nothing happens. I can then login using a local account, open my card manager application and see the card with the identification and certificate information perfectly.

    Anyone seen this before?

    Thanks!
     
    throwaway51, Mar 12, 2019
    #2
  3. ITSodius Win User
    Smartcard service never stays in "Automatic" mode

    Hello,

    For some banking operation, we (my company) must use a USB smartcard reader. Despite our efforts, the smartcard service is always disabled at startup, which is pretty annoying considering the operator is not administrator on its computer.

    Any idea about that?
     
    ITSodius, Mar 12, 2019
    #3
  4. Certificate Propagation Service crashes after inserting smartcard

    Computer not reading CAC card

    The system services might not be configured properly. To ensure that the system services are correctly configured, kindly follow these steps:


    • Click Start, type services.msc in the
      Search programs and files
      box, and then press ENTER.

    • Locate the Certificate Propagation service, and then verify that the
      Status of this service is Started and that the
      Startup Type
      is Automatic.

    • If the settings are different, double-click Certificate Propagation, click
      Automatic in the Startup type list, click
      Start
      to start the service without restarting the computer, and then click
      OK.

    • Repeat steps 2 and 3 for the Smart Card service.

    • Lastly, reinsert the smart card in the smart card reader.

    Check if that resolves the issue.

    If the issue persists, kindly get back to us.
     
    Vanessa Oca, Mar 12, 2019
    #4
Thema:

Certificate Propagation Service crashes after inserting smartcard

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