Windows 10: Change a refund for an exchange or cancel a refund

Discus and support Change a refund for an exchange or cancel a refund in Microsoft Windows 10 Store to solve the problem; Hi, I made the mistake to place my surface for a refund instead of an exchange, and also put my surface pen. How can I change the refund for an... Discussion in 'Microsoft Windows 10 Store' started by GabrielaHernandez5, Oct 6, 2020.

  1. Change a refund for an exchange or cancel a refund


    Hi,

    I made the mistake to place my surface for a refund instead of an exchange, and also put my surface pen. How can I change the refund for an exchange? My surface is defective and has been acting weird since I got it

    :)
     
    GabrielaHernandez5, Oct 6, 2020
    #1
  2. Ar Rom Win User

    Refund

    In that case, kindly click this
    link
    and follow the steps in Returning items you bought from Microsoft for exchange or refund.

    Get back to us if you need further assistance.
     
    Ar Rom, Oct 7, 2020
    #2
  3. Dani Pun Win User
    Refund for laptop in exchange for better one?

    Hi Uzoma,

    We suggest for you to contact the manufacturer of your device regarding your concern about refund or exchange of the device.

    Regards.
     
    Dani Pun, Oct 7, 2020
    #3
  4. Amit_Sun Win User

    Change a refund for an exchange or cancel a refund

    refund for a subscription

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand that you want to get the refund for the subscription you have purchased, Since you are trying to get the refund, it will be very good idea if you get the help from Microsoft support, I suggest you please check the
    article
    Returning items you bought from Microsoft Store for exchange or refund
    and for Xbox digital product you can check

    Request an Xbox digital product refund
    we have a support professionals who are well equipped with the knowledge and tools to help you with this issue.



    Regards,

    Amit Sunar

    Microsoft Community – Moderator
     
    Amit_Sun, Oct 7, 2020
    #4
Thema:

Change a refund for an exchange or cancel a refund

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