Windows 10: change date of birth on Microsoft account

I am trying to help my dad who cannot access his email because his profile date of birth has him listed as a child. His date of birth cannot be changed because he is the only user and does not have a "parent" to change his data. His name and other information can be changed but his date of birth is the only thing he cannot change. He is now concerned that he will have to set up a whole new account and loose all his emails. I can't find any information that is helpful.

:)

 

Change my date of birth on microsoft profile

Hi Alex,

To change the date of birth on your Microsoft Account, you can follow the steps below:

• Sign in to
  Your info on the Microsoft account website.
• Click Edit your personal info.
• Select the correct date of birth, and then select Save.

If the birth date on a Microsoft account says that it belongs to a child, there are different steps to take in regions that regulate what children can do online. You can check this
link for more information.

Let us know how it goes.

 

How to change birth date on microsoft accounts

Hi ，ivanagrgic bozic



Welcome to Microsoft Community.



If your account age is set to 2014, then your account age must be underage.

At this point your account is defined as a children's account under the legal age.

Children's Accounts Under Legal Age Only a parent or other adult with authority to manage the child's account can update the date of birth of a child's account under the legal age.

If your account is in a family group, the date of birth can be changed through the family manager.

Sign in to your account at family.microsoft.com with your Microsoft adult account.



Scroll to the bottom of the Your Family page and select Manage My Child's Profile Information.



On the right side of the Manage Permissions page for the child account you want to change, select Edit this child's personal information and follow the instructions.

(I understand that you are an adult, but your account date of birth was changed to 2014, the system will recognize it as a child account)



You won't be able to change their date of birth without giving their account parental permission.

For details, see: How to change a birth date on a Microsoft account

I hope this reply could address your question, or if you will have any question on it, please feel free to let me know.

Have a nice day.



Best Regards,



Hinata



Microsoft Community Support Specialist

 

Wrong date of birth entered on set up.

Hi Martyn,

Thank you for writing to Microsoft Community Forums.

To have a better clarity on the issue and guide you accordingly, kindly help us with following information.

• When you say ‘Age/date of birth question on setup’, are you talking about the age/date of birth information requested while setting up a Microsoft account?
  

If you’re talking about the date of birth associated with your Microsoft account, you may try the steps listed in the article
How to change a birthdate on a Microsoft account, to change the same.

Let us know how it goes.

Regards,