Windows 10: change forgotten password

hi, i have a laptop with windows 10 that i have forgotten the password to. i know the pin and can get into the laptop but i want to be able to change the password. i don't have security questions set up. it is the local account password not the microsoft account password.

any help would be greatly appreciated thanks.

submitted by /u/SealingBubble
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:)

 

FORGOTTEN PASSWORD To gain access to Laptop

This is an old thread, but you could try the steps done here: Forgotten Password!!

 

Changing forgotten/lost administrator password

Hi,

"What to do if you forget your Windows 8/8.1 password"

http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-8

If you've forgotten your Windows password, there are several ways to retrieve or reset it:

• If your PC is on a domain, your system administrator must reset your password.
  
• If you're using a Microsoft account, you can reset your password online. For more info,
  go to the
  Reset your password webpage.
  
• If you're using a local account, use your password hint as a reminder.
  

If you've tried these suggestions and still can't sign in:

• If you have Windows 8.1, you'll need to reinstall Windows.
  
• If you have Windows RT 8.1, you'll need to contact your PC manufacturer.
  

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Microsoft forbids any assistance being given in these Forums to help you bypass or "crack" lost or forgotten Passwords.

Here is the Microsoft Information outlining that Policy:

Keeping Passwords Secure- Microsoft Policy on Getting Around Passwords

________________________________________

Microsoft policy about lost or forgotten passwords

Technical support policy for lost or forgotten passwords - Microsoft 365 Security

Cheers.

 

Forgotten Password!!

Thanks, Brink!

Was successful in changing the password on the person's local account. But leaving the 2 accounts showing on the login screen will be very confusing for the 82 yr old person owning the laptop..

As suggested, I signed in to the built-in Administrator account, and now both accounts are local account and Administrator?? Did I do something wrong?

Is this way to stop the built-in Administrator account from showing on the login screen:

1. Hold the Windows Key while pressing “R” to bring up the Windows Run dialog box.
2. Type: net user administrator /active:no
3. Press “Enter“.