Windows 10: change my child microsoft accnt

Discus and support change my child microsoft accnt in User Accounts and Family Safety to solve the problem; my child lost his microsoft password and before that we had to open a new gmail accnt becasue he also lost the password to that accnt.. the reset email... Discussion in 'User Accounts and Family Safety' started by juanirizarry1, Mar 26, 2020.

  1. JUANIRIZARRY1
    juanirizarry1 Win User

    change my child microsoft accnt


    my child lost his microsoft password and before that we had to open a new gmail accnt becasue he also lost the password to that accnt.. the reset email on the microsoft accnt is the gmail address he lost.. his accnt is mannaged by my microsoft accnt as a family member.. is there a way to recet his password with out having to create a new accnt...??? i need help.. he needs the accnt to finish his school work while at home

    :)
     
    juanirizarry1, Mar 26, 2020
    #1
  2. EESHWAR KUMAR
    Eeshwar Kumar Win User

    Child can not log in to windows 10 laptop anymore

    Hi,

    Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will assist you.

    I suggest you to check if check if you are able to login online using the Child account. I suggest you to change the password for the child account by following the steps provided below and check if it helps.

    • Press Windows key + X and select Control Panel.
    • Click on Family Safety and select the child account.
    • On the left navigation pane, select Change Password.
    • Follow the on-screen prompts and check if the password is changed.
    • Login with the new password and check if it helps.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Mar 26, 2020
    #2
  3. ATTRITION
    Attrition Win User
    Changing a Microsoft account from an (incorrectly entered) adult birthdate to the correct child's birthdate

    The links provided in the above response pertain to an account which is already setup as a child. That is not my situation.

    My issue is going from an ADULT account to a CHILD account. Currently, the account is setup (incorrectly) as an adult account. I would like to update the birthdate to reflect that this is a child account.

    This is an easy scenario to test:

    • Setup a new Microsoft account with a birthdate that makes you an adult.
    • Log off and then log back in
    • Go to your profile and attempt to change the birth date to make you a child.
    • The system will prevent you from making this change.
    Any suggestions?
     
    Attrition, Mar 26, 2020
    #3
  4. DONNA MEN
    Donna Men Win User

    change my child microsoft accnt

    Need help changing DOB on child account

    Hi Robert,

    If the birth date on a Microsoft account says that it belongs to a child, there are different steps to take in regions such as the United States of America and the Republic of Korea, and other regions that regulate what children can do online. Here is what
    to do when you are a parent trying to change your child's birth date:

    • Using the parent's Microsoft account, sign in to your
      Family       page on the Microsoft account website.
    • Select Manage my child's profile info.
    • For the child’s account that you want to change, select Edit this child's personal info and then follow the instructions.

    For additional help, you may find the instructions to this question by following the links below:


    In the meantime, try removing the account from the family list, then add them back as an adult. Refer to this
    link on how to remove members from Microsoft Family.

    Let us know if you need further help.
     
    Donna Men, Mar 26, 2020
    #4
Thema:

change my child microsoft accnt

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