Windows 10: change or delete password promp at first log in stage

Discus and support change or delete password promp at first log in stage in AntiVirus, Firewalls and System Security to solve the problem; hi . I bought a laptop for my son. But when he logs in at the start he gets my name on the screen . How can we can we change this so he can log in via... Discussion in 'AntiVirus, Firewalls and System Security' started by ASR27Heed, Jun 14, 2020.

  1. ASR27HEED
    ASR27Heed Win User

    change or delete password promp at first log in stage


    hi . I bought a laptop for my son. But when he logs in at the start he gets my name on the screen . How can we can we change this so he can log in via his name or even no password at all. Thanks

    :)
     
    ASR27Heed, Jun 14, 2020
    #1
  2. CHARIANNE PER
    Charianne Per Win User

    Can't change password to log in windows or add pin

    Hello Mathieu,

    The issue you are experiencing may have something to do with your profile or with the Windows components of your device. That being said, we will be performing some troubleshooting steps to isolate the cause of this problem. To start, we suggest that you
    change your password via https://account.microsoft.com/. Here's how:


    Once done, log in your account to your device using the new password. Please post back with the result for further assistance.
     
    Charianne Per, Jun 14, 2020
    #2
  3. JON M.
    Jon M. Win User
    Can't log in Gmail after changed password

    Hi RL98,



    Regarding the issue you are having with gmail, I suggest the following troublehsooting steps



    1) Go to gmail.com, login and change your password.

    2) Delete your gmail account on the phone, reinstall and use the password you created in step 1.



    Thank you for posting on Microsoft Answers



    Best regards
     
    Jon M., Jun 14, 2020
    #3
  4. VANESSA SOHTUN
    Vanessa Sohtun Win User

    change or delete password promp at first log in stage

    account password change

    Hi,

    Thank you for posting your response.

    Before we proceed, I would like you to provide the information stated below:

    1. Which version of Windows 10 is currently installed in your computer?

    2. Are you using a Microsoft Account to log into your computer?

    To open System Properties and check the version of Windows, follow the steps below:

    1. Open Run Command (Windows button+R).

    2. In the dialog box type control system and hit enter.

    If you are using a Microsoft Account to log into your system and you are unable to change the password, then I would suggest that you sign in online and change your password. Follow the steps below to do so.

    • 1. Click on the link below to open the Microsoft site, and then select
      Security & privacy.
    Microsoft account | Sign In or Create Your Account Today – Microsoft

    • Select Change password.

    • Enter your current password, then the new password you want, then enter the new password again.

    • Select Save.
    Hope this information helps.
     
    Vanessa Sohtun, Jun 14, 2020
    #4
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change or delete password promp at first log in stage

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