Windows 10: Change printer offline to online

How do I turn printer online from offline

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Printer offline

Hi there,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below question:

• Did you make any changes to the computer before this issue started?
  

Printer will continually switch itself to offline mode due to an IP port issue. To keep the printer from switching to offline mode, you must validate the printer's IP address.

Meanwhile, please follow the troubleshooting steps as mentioned below:

Steps:

1. Press Windows andR
   key together on your Keyboard.
2. Type Control and hit enter.
3. Click on Hardware and sound> click on Devices and printers.
   
4. Select the HP Printer 2540, right click on it.
5. Uncheck the option use printer offline and select
   properties.
6. Go to the Ports tab at the top of the pop-up window.
7. Click on "Configure Port"
8. Check that the "Printer Name or IP address:" box is the same as the IP of your printer.

You can also refer this link for more information
about Printer issues.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

Printer offline

Printer is offline and I can't get it back online. Went to settings and printer, and selected print offline. It didn't change to online. Any suggestions?

 

Printer Offline

Hi Laurel,

For us to isolate your Printer Offline concern, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• Is this the first time you experienced the issue?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

We look forward to your response.