Windows 10: Change Security Device Credentials

Discus and support Change Security Device Credentials in AntiVirus, Firewalls and System Security to solve the problem; I have a AAD joined Windows 10 device (Surface Book 2). Recently, my UPN changed, however, the "Security Device Credential" still has my old UPN, and... Discussion in 'AntiVirus, Firewalls and System Security' started by CaesarSR, Oct 2, 2018.

  1. CaesarSR Win User

    Change Security Device Credentials


    I have a AAD joined Windows 10 device (Surface Book 2). Recently, my UPN changed, however, the "Security Device Credential" still has my old UPN, and doesn't work to connect to resources. How do I change the Security Device Credential to reflect the changed UPN?

    :)
     
    CaesarSR, Oct 2, 2018
    #1
  2. Brink Win User

    Credential Guard lab companion


    Source: Credential Guard lab companion Datacenter and Private Cloud Security Blog


    See also:
     
    Brink, Oct 2, 2018
    #2
  3. Surface Book Security Credentials Form Cannot Enter Username or Password

    Hi Robert,

    Thank you for posting your query on Microsoft Community.

    I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you.

    The issue could occur if there is change in security settings.

    To assist you better, please provide us the below information:

    • Have you made any changes to the computer prior to the issue?
    • When you say that "security credentials", have you tried to create security credentials prior to the issue?

    I suggest you to try to set credentials in the Windows Credential Manager and check if it helps.

    1. Click on Search bar.

    2. Then type "Control Panel" without the quotes in the search bar and click on it.

    3. Click User Accounts.

    4. Click on Manage Windows credentials.

    5. Then click on Add Windows Credentials.

    5. Try to add the user name and password into it.

    Reply to us with the information, so that we can assist you better.

    Let us know if you need any further assistance on Windows related issues and we will be glad to help.
     
    Nyima Yonten, Oct 2, 2018
    #3
  4. Change Security Device Credentials

    Microsoft security notification

    Hi Maria,



    Thank you for posting your query on Microsoft Community.



    I appreciate your interest in Windows 10.We sincerely regret for the inconvenience caused.




    • Are you logged in using Microsoft account on the desktop?


    You might be face this issue if the Windows login credentials are removed from the Login Credential manger.

    I suggest you to try the following steps and check if it helps.



    a. Press Start button and type "Credential Manager".

    b. Click on the arrow near the "Windows cached credentials".

    c. Check whether the Windows login credentials are listed over there.

    d. If the credentials are listed, I suggest you to click on "Remove from vault" and follow the onscreen suggestions.

    e. Now check for the issue.



    Please let us know if you need further assistance.

    Thank you.
     
    Divya Murugan, Oct 2, 2018
    #4
Thema:

Change Security Device Credentials

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