Windows 10: change the background

I cannot change the background on my device and this message appears, even though my device is Windows 10 ..How can I solve this problem?

:)

 

changing the background images

Hi,

In order to help you better, could you please confirm a couple of things.

• Have you made any changes on the computer prior to the issue?
• Are you referring to desktop background image or lock screen image?

I suggest you to follow the below steps to change the background picture and check if it helps.

• In the search type as ‘Settings’ and click on it.
• Select ‘Personalization’, under ‘Background’ option select as ‘Picture’.
• Under ‘Choose your picture’ select any picture accordingly or you can browse the picture from your computer.

You may refer to the below link and check if it helps.

https://support.microsoft.com/en-us/help/17144/windows-10-change-desktop-background

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.

 

Background cannot be changed

Hi,

To change the background on your Windows 10 Mobile, please follow the steps below:

• Open Settings, and tap on Personalization.
• Tap on Start.
• Tap on the drop-down list under Choose a background.
• Select your preferred background and click apply.

Let us know how it goes.

 

Slideshow as desktop background.

Hi Marilyn,

Thank you for posting the query on Microsoft Community.

I suggest you to try the steps below and check if it helps.

• Press Windows Logo Key + I. Then click on Personalization.
• Click on Background to change it.

For reference:

Change desktop background and colors - Microsoft Support



Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.