Windows 10: Change to Cortana

Why is Cortana no longer able to be initiated by saying "hey Cortana?" And for the record, not being able to set a reminder on the app is really disappointing.

:)

 

Cortana Notebook

In order to enable the Notebook icon in Cortana, I suggest you to check if you have enabled Cortana.

To enable Cortana, please follow the steps below:

• Go to Cortana.
• Go to Settings.
• Turn on “Cortana can give you suggestions, ideas, reminders, alerts”.

Hope this helps.

 

Change Cortana icon back to default

Hi,

I will certainly help you with the issues you are facing with Cortana.

To assist you better, kindly explain what steps you performed to change the Cortana icon?

I suggest you to follow below steps to turn off Cortana’s personalization:

• 
  Go to Cortana >
  Notebook > About Me.
  
• 
  Click to select your
  Microsoft account.
  
• 
  On the Account page, click again to select your Microsoft account.
  
• Select Sign out and restart the system, again sign in back and check.

I suggest you to install all the available Windows updates and check the issue.

Also, I suggest you to check the issue in other user accounts if you have any. If you don't have other user accounts, then I suggest you to create a new user account and check if the issue persists.

Refer to the following article on
how to create a new user account in Windows 10:

https://support.microsoft.com/en-us/help/12385/windows-10-troubleshoot-problems-opening-start-menu-cortana

Please get back to us to assist you further.

Thank you.

 

Cortana

Hi,

Thank you for posting your question in the Microsoft Community.

Appreciate your efforts to work on this issue.

This issue can occur if some of the system files are not working as expected.

Suggest you to follow the steps from this article to
troubleshoot Cortana on the PC.

Note: Do not go with the ‘Reset PC’ option for now.

Method 1: Follow these steps to disable Cortana:

1. Sign-in to the PC with your Microsoft account.
   
2. In the search box at the bottom, type Disable Cortana.
   
3. Once the suggestions appear in the list, click Cortana & Search settings.
   
4. From the right section of the Settings pane, move the top button to ‘Off’ to disable Cortana from Windows 10.
   

Method 2: Follow these steps to check if that helps.

1. Launch Cortana from the search bar on the taskbar.
   
2. Then, from the left pane click the settings button.
   
3. Under "Cortana" (the first option) and slide the pill switch to the ‘Off’ position.
   

Method 3: Launch the Settings app and click on Privacy. Navigate to Speech, inking, & typing, and click Stop getting to know me. These steps will disable Cortana.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator