Windows 10: Changing age of Family member due to incorrect set up

Discus and support Changing age of Family member due to incorrect set up in User Accounts and Family Safety to solve the problem; I had a call yesterday with Microsoft support Case 105367153 trying to change the age of a family member because i had set up the details incorrectly -... Discussion in 'User Accounts and Family Safety' started by Stephen Charles Wrench, May 23, 2023.

  1. Changing age of Family member due to incorrect set up


    I had a call yesterday with Microsoft support Case 105367153 trying to change the age of a family member because i had set up the details incorrectly - There is only myself -an adult that uses the account but because i sign in with the email address that has the age set a one year then I am prevented from accessing all websites

    :)
     
    Stephen Charles Wrench, May 23, 2023
    #1
  2. Noor_Azam Win User

    Something went wrong message when my child clicks join family link in the email.

    Hello,

    Thank you for writing to Microsoft Community Forums.

    • Is the Child account a Microsoft account?

    The issue might be due to the age verification, hence I suggest you to verify the child’s age by logging in with child’s account on
    account.microsoft.com/family and verify the age.

    I also suggest you to refer the article
    Add members to your family group to get more information on adding members to your family account.

    Regards,

    Noor Azam S

    Microsoft Community – Moderator
     
    Noor_Azam, May 23, 2023
    #2
  3. gamoses Win User
    broken "family member needs to sign in"

    Parental controls stopped working. Family.Microsoft.com has alert: "Your family member needs to sign in to their Windows 10 device AngLaptop2014 for family features to work.

    But the "how to fix this" says

    • Select Accounts > Family & other people
    • Under Your family, select your family member, then select Allow
    • Have your family member sign in with their Microsoft account if asked to
    And the steps don't apply. The account is already allowed, and there is no option to change that.

    Now what???
     
    gamoses, May 23, 2023
    #3
  4. Changing age of Family member due to incorrect set up

    Microsoft Family Safety Members Can Change Their Own Settings

    I manage my family settings on pc and through the mobile app. On the mobile app I noticed that the member's profile page states "Both you and this member can change their settings".

    My son is 11 and sure enough, he just changed his screen time to full usage 7 days a week and removed app restrictions completely, with his own login I suppose, as the Microsoft statement above suggests (he doesn't have mine).

    "Both you and this member can change their settings". Really? So any member or child can change his settings as easily as I can? Why does Microsoft Family Safety exist at all then? For computer-illiterate members, I suppose. I've been unable to find a way
    to change this fact. Is there a way to restrict the member from changing their own settings?
     
    Joe Bumsplat, May 23, 2023
    #4
Thema:

Changing age of Family member due to incorrect set up

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