Windows 10: Changing Child's email address in Microsoft Family

Discus and support Changing Child's email address in Microsoft Family in User Accounts and Family Safety to solve the problem; My children both have new email addresses...can I update their email without deleting and redoing their logins? Thank you!!!... Discussion in 'User Accounts and Family Safety' started by Katie A A, Sep 2, 2020.

  1. KATIE A A
    Katie A A Win User

    Changing Child's email address in Microsoft Family


    My children both have new email addresses...can I update their email without deleting and redoing their logins?


    Thank you!!!

    :)
     
    Katie A A, Sep 2, 2020
    #1
  2. LIZ ANNE
    Liz Anne Win User

    Wrong "adult" email address used in family setup

    Your suggestion to click on "remove family member" does not work for Alexander because he is the child account and this option does not exist on the child side of the family.

    We do not want to create a new email address for him because the current email address is heavily used. Changing it would create a huge problem.

    Thank you for further suggestions.
     
    Liz Anne, Sep 2, 2020
    #2
  3. MELL0WYELL0W
    Mell0wYell0w Win User
    Family Accounts - Edit Child's email address

    How do I change my child's email address under my family?

    I've deleted their old email account and created a new one.

    Thanks.
     
    Mell0wYell0w, Sep 2, 2020
    #3
  4. PRAKHAR_KHARE
    Prakhar_Khare Win User

    Changing Child's email address in Microsoft Family

    Microsoft family features - child profile not working properly

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that the family features are not working properly on the child account.



    • When you say, “I removed the profile, and had him login again”, did you remove the account from the family or from the PC?


    Regarding the app issue: Since you receive the message to look for an app from store while accessing the link to fix the child account issue. I suggest you to follow the steps to
    re-register the apps.



    1. Press and hold the Windows key + X.
    2. Select Windows PowerShell (Admin).
    3. Type the command and hit Enter on the keyboard: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    4. Restart the PC.


    In addition, you can also try removing the child account from family and adding it again to the family. Refer the article

    Remove members from your family group and
    Add members to your family group.



    Regarding the email address on the login page:
    Do you see verify option under accounts in settings?



    If you are able to see the verify option under accounts in settings page, I suggest you to try verifying the account and check if that helps.



    1. Go to Settings >
      Accounts > Your info.
    2. Under the Email address click on
      Verify.
    3. Enter the code, which will be sent to your
      email address or mobile number.
    4. Click on Next to verify the account.


    Hope it helps.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Sep 2, 2020
    #4
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Changing Child's email address in Microsoft Family

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