Windows 10: changing my Office 365 account

I have a new Office 365 account, paid for with an annual subscription. However. my laptop defaults to my old account. Given that I no longer pay a monthly subscription for that account, it has restricted my use of word, excell etc.


All I want to do is use the new annual subscription on the new email address.


Cab anyone please HELP??!!!


Neil

:)

 

Cortana & Office 365 Integration

We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

• Turned on Cortona in the Office 365 Admin portal
• We are using Windows 10 1703 – connected Office 365 service to Cortana

Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

any ideas? I can give you all steps 365 support had us run through if that will be helpful

Thank you

Doug

 

Office 365 activation error after big Win 10 update

We appreciate your response, Keith. We suggest that you update Office 365 and see if it'll make a difference. You can simply do it by opening any Office 365 applications (Word, Excel, PowerPoint). Here are the steps on how to do so:

• Open Office app, then click on File.
• Look for Account, then click on Update.
• Once done, restart your computer.

We're looking forward to your feedback.

 

Change Device MS ID to Office 365 ID

Hi,

Thank you for coming back to us.

To switch the email user account at first you need to convert the current Microsoft account to local account and try log-in with Office 365 ID. Follow the below steps.

• Go to settings and click on Accounts.
  
• Click on Your email and accounts and click on
  Sign-in with a local account instead.
• Enter the password, click on Next and follow the onscreen instruction to convert into local account.

Once the user account is converted to the local account, you can convert the local account to Microsoft account using Office 365.

Hope this help. Keep posting us with the status we will be glad to help you.