Windows 10: Changing the sync option for the windows mail app doesn't work properly

Discus and support Changing the sync option for the windows mail app doesn't work properly in Windows 10 Software and Apps to solve the problem; Hello everybody, I am using the windows mail app since it seems to be the most reliable way to connect a bunch of different mailing accounts with... Discussion in 'Windows 10 Software and Apps' started by ssalbertini, Mar 25, 2020.

  1. Changing the sync option for the windows mail app doesn't work properly


    Hello everybody,


    I am using the windows mail app since it seems to be the most reliable way to connect a bunch of different mailing accounts with special server settings to one client. So far so good, but unfortunately the app does not let me choose the sync settings to my liking.


    I want to download all the emails from all my different accounts, but this is only possible with my gmail account. One of the other two accounts I am using only shows the options up to "Download emails from the last month", for the last account it only lets me choose "Download emails from the last 3 days". I don't think these are "special rules" the email provider put in place because stuff like this worked nicely in outlook or thunderbird. Does anyone have an idea how this could be solved? Obviously I tried deleting the account, restarting and re-connecting the account, unfortunately to no prevail.


    Both account that show these problems are connected as exchange accounts.


    Thanks a lot for any help!

    best wishes


    Simon

    :)
     
    ssalbertini, Mar 25, 2020
    #1

  2. Mail App in Windows 10

    Hi John,

    We apologize for the delay in response.

    Follow the below steps and check if it helps.

    Step 1:

    I suggest you to follow the below steps to change the Mailbox sync settings.

    • Open the Mail app and sign in to your account.
    • Click on the gear icon (Settings) from the bottom left corner.
    • Click on the Accounts under
      Settings
      .
    • Click on your account and select Change settings.
    • Click on the Change mailbox sync settings and check in the
      Sync options.
    If the issue persist, follow the below step.

    Step 2:

    I suggest you to uninstall and reinstall the mail app, reconfigure the email account in mail app and check if the mail app is working properly.

    Follow the below steps to uninstall the Mail and Calendar apps.

    • Open the Start menu, type Windows PowerShell in the search bar.
    • Right click on the Windows PowerShell and select
      Run as administrator.
    • Enter the below command to reinstall the Mail and calendar app.
    get-appxpackage *microsoft.windowscommunicationsapps* | remove-appxpackage

    Note: After performing the above steps, install the Mail and calendar app form the Windows store.

    I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Thank you.
     
    Kiran Kishore, Mar 25, 2020
    #2
  3. WIndows 10 Mail application not working properly and sync issues.

    Hi,



    I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



    This issue might occur if there is change in mail app settings.



    To assist you better, please provide us the information below:

    • When you say that "but cant switch that account in the app (the original account is listed as an outlook account", what exactly are you referring to?
    • What are the troubleshooting steps which you have performed to resolve the issue?

    I suggest you to refer to the suggestion provided in the Microsoft Help Article about sync settings related issues in Mail app and check if it helps.

    Resolve sync issues in Mail and Calendar apps in Windows 10:

    Resolve sync issues in Mail and Calendar apps in Windows 10

    Please get back to us with an update on issue with syncing emails on Mail app, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Mar 25, 2020
    #3
  4. BetoLP Win User

    Changing the sync option for the windows mail app doesn't work properly

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    Changing the sync option for the windows mail app doesn't work properly [​IMG]


    Does it mean my HDD is useless?
     
    BetoLP, Mar 25, 2020
    #4
Thema:

Changing the sync option for the windows mail app doesn't work properly

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