Windows 10: charge on my bank account

Discus and support charge on my bank account in Windows 10 Software and Apps to solve the problem; Hi,I have noticed that I am being charged 14.99/ month and I do not know what it is for.They started on 2/22/22 I think. I thought it was for my... Discussion in 'Windows 10 Software and Apps' started by mam6f, Nov 28, 2022.

  1. mam6f Win User

    charge on my bank account


    Hi,I have noticed that I am being charged 14.99/ month and I do not know what it is for.They started on 2/22/22 I think. I thought it was for my dropbox account for more storage on my phone, but I am not sure this is correct.What shows up on my bank account varies: NNT Microsoft Purchase MSsbill.info WAMicrosoft Purchase Redmond WAbut the price of $14.99 is the same. Are these for the dropbox on my phone?The account should be under email address: *** Email address is removed for privacy *** but I was not able to access that account so I created a new account. Thank you,Melissa Marshall

    :)
     
    mam6f, Nov 28, 2022
    #1
  2. Vesao Win User

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Nov 28, 2022
    #2
  3. charges on my bank statement

    I did. Now my bank is having the Fraud department look into this. My account is paid via PayPal account through a different Bank. I have 2 banks. The one that this issue is about is used strictly for monthly bills!! I have proof of both banks that my debit
    transactions reflect that this amount that is now being charged is fraudulent. All of my online accounts for Microsoft to my business related go through PayPal. Microsoft needs to have a better way of allowing customers to contact them. No phone number or
    even an email in this digitalised world, is available only a mailing address. How is a mailing address going to resolve this issue??
     
    LauriMyers, Nov 28, 2022
    #3
  4. charge on my bank account

    charges on my bank statement

    Hello all could someone please advise me to what steps I need to take and who to ask about charges around 8, being charged from Microsoft billing north ryde please - I have not purchased anything from Microsoft at ALL - the amount is getting ridiculous -
    Please return monies that you have taken UNAUTHORISED from my account and by the way how did you, Microsoft, get my bank details when I didn't provide ANY INFORMATION -none what so ever - NOT HAPPY AT ALL

    If you could help me out I would appreciate it

    Thankyou in advance for your assistance and have a great day charge on my bank account :p
     
    mariabjelanovic, Nov 28, 2022
    #4
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charge on my bank account

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