Windows 10: Charged for MS Office 365 without asking

Discus and support Charged for MS Office 365 without asking in Windows 10 Support to solve the problem; I recently decided to take the MS Office 365 free trial I soon found that it was much more than I needed and left it at that, today I received an email... Discussion in 'Windows 10 Support' started by caprice, Mar 24, 2020.

  1. caprice Win User

    Charged for MS Office 365 without asking


    I recently decided to take the MS Office 365 free trial I soon found that it was much more than I needed and left it at that, today I received an email saying:


    Thanks for your Office 365 Home subscription. Your subscription was successfully charged on Tuesday, March 24, 2020. Your recurring billing is scheduled for Wednesday, March 24, 2021.Recurring billing will happen every year at NZ$165.00 including taxes. You can see your subscription information, change how you pay, or cancel any time.

    This was charged without asking me first, is this normal behaviour MS ? What is the best way to contact and get them to reverse the charge to my Credit Card?

    Version 6.0 build 6002 SP2

    :)
     
    caprice, Mar 24, 2020
    #1

  2. office 365 vs office 2013

    my Microsoft surface came with 1 month trial of ms office 365 , now it's expired.now I wanna know if I she subscribe to office 365 or uninstall it & install office 2013. what's the difference between both?
     
    freebird_9924, Mar 24, 2020
    #2
  3. RCoon Win User
    office 365 vs office 2013

    They are the same, 365 has less money making schemes, but dumps everything on the cloud.
    365 is online, 2013 is 100% offline.
    Also 365 will cost more in the longrun, especially if you dont upgrade for 3 years.
     
    RCoon, Mar 24, 2020
    #3
  4. Charged for MS Office 365 without asking

    Cortana & Office 365 Integration

    We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:



    • Turned on Cortona in the Office 365 Admin portal
    • We are using Windows 10 1703 – connected Office 365 service to Cortana
    Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

    We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

    We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

    any ideas? I can give you all steps 365 support had us run through if that will be helpful

    Thank you

    Doug
     
    Douglas Clelland, Mar 24, 2020
    #4
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Charged for MS Office 365 without asking

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