Windows 10: Charged twice for Windows 10 Pro purchase

Discus and support Charged twice for Windows 10 Pro purchase in Microsoft Windows 10 Store to solve the problem; Good day I buy windows 10 pro key but they take two payments and not one, I'm suppose to pay only ones how can they refund me the other payment... Discussion in 'Microsoft Windows 10 Store' started by StephanBotha1, Jan 15, 2020 at 1:07 AM.

  1. Charged twice for Windows 10 Pro purchase


    Good day


    I buy windows 10 pro key but they take two payments and not one, I'm suppose to pay only ones how can they refund me the other payment money back or who can I sent an email for help please



    ***Modified title from: Window 10 Pro***

    :)
     
    StephanBotha1, Jan 15, 2020 at 1:07 AM
    #1

  2. Can't upgrade from Windows 10 Home to Pro

    Hi Bill,

    Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

    I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

    Download Windows 10

    After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
    step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

    • Press “Windows key + R” and type “slui 4” and press Enter.
    • Select the Region from the list and click Next.
    • Call the Toll-Free number provided on top and can activate via phone.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Jan 15, 2020 at 1:09 AM
    #2
  3. Frick Win User
    Windows 10 Release Date Announced

    Windows 10 Home will be $119, Pro $199.

    Microsoft: Windows 10 Home costs $119, Pro costs $199



    Which is good news actually, because Windows 8.1 is loads cheaper than previous versions (retail licensing at Windows 7 OEM prices). And it sort of puts a huge hole in the Windows subscription theory.
     
  4. Nordic Win User

    Charged twice for Windows 10 Pro purchase

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
Thema:

Charged twice for Windows 10 Pro purchase

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